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I have a lg bd370 blu-ray player and works great with all of my blu-ray movies except one. the new Tangled blu-ray just came out and the audio is horrible and distorted . i took it back and got another one only to find it doing the same thing. Any suggestions?

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Your firmware may need to be updated. Various brands had the same issue when Snow White was re-released and when Avatar came out. Updates of the firmware fixed the problem. Your particular player needs to be updated through a hard wired connection to the internet. Page 41 of your user manual explains the process. If you do not have a manual, one can be found on the LG site. It is very important once you start the update you let it finish. Otherwise you may "brick" your player.

Posted on Apr 05, 2011

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Posted on Jan 02, 2017

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