Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

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I am getting an error 0x61011bed show in the window and unhelpfully suggests referring to the documentation; I say unhelpfully because there is no mention of error codes in any HP documentation that came with the printer. When the printer is going through any process (start up, shut down etc) it makes a clacking sound (about 2-3 seconds), as though the printing head is hammering against a hard surface.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

hvpatel
  • 152 Answers

SOURCE: hp 4355 cartridge error

your cartridge may be faulty if you change cartridge and message display same problem so clean catridge block contact with soft cloth clean cartridge back side using student eraser if problem will continue so contact your hardware technician
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Posted on Mar 29, 2008

sethdileswar
  • 253 Answers

SOURCE: hp 4355 cartridge error

cartridge use same number.

Posted on Jun 30, 2008

Joed911
  • 4338 Answers

SOURCE: Error 0xc18a0301

Error: 0xc18a0301 fix from HP tech support:

Let us perform some steps to isolate the issue and find a fix for it.
Please perform the following steps and let me know the message that will be displayed on the printer.
A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.

Screen says "support" R0631M

Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.

Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.

Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.


Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

Is the error message still being displayed on the printer?


Print a self test page to check the functionality of the printer.
Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


Posted on May 21, 2009

jilpeshpatel
  • 259 Answers

SOURCE: My printer HP OfficeJet J4580 not printing I have

HP 4500 Chip Rs.1050 /- only change the chip and after printer is working fine
E-Mail:support@compudesk.in

Posted on Jul 14, 2009

  • 21 Answers

SOURCE: cartridge error

hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
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http://www.hp.com/printer/prob676ijt65/solution

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Posted on Sep 06, 2009

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Hi,

You can always refer to:
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for java ide documentation.

Hope this helps.

Thanks.

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