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Model #3074AN the freezer is working but the fresh food section isn't cooling. was purchased new on 4/28/08.

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The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

Posted on Apr 05, 2011

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Posted on Jan 02, 2017

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1 Answer

My Model #gts22wcp fridge stopped getting cold. freeezer works great. Only blows cold air into fridge if freezer door is open.


Possibly a problem with the defrost system. If the cooling coils behind the freezer wall start to build up too much frost or snow, the air flow to the refrigerator section gets blocked first. So the freezer still works but the fresh food section starts to get warm . As the frost continues to build up, in time the freezer section will only get as cold as the fresh food section should. There are 3 main parts to the defrost system. You could have a burned out defrost heater, a bad defrost timer, or a bad defrost termination thermostat. The heater is located directly under the cooling coils in the freezer. The termination thermostat is a silver round disk clipped to the top of the same cooling coils, and the timer in located in the control panel in the fresh food section.

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We just got our new frig anf freezer is blinkinf h1 what does this mean


Hello;

My name is Peter. I am a retired field service refrigeration technician.

H1 is really HI. Your freezer is too cold. You only have one source of cooling and that is your freezer. You freezer also cools your fresh food section. Your freezer will meet its temper setting before it meets your fresh food section.

The normal setting for the freezer is -2 to + 2 degrees F. and the normal setting for your fresh food section is 35-40 degrees F. Adjust to these settings. Wait 24 hours for your system to stabilize.

If the error code does not go away or your freezer and fresh food section are reasonably within the above settings, then you need to contact the store where you purchased it.

It is not uncommon for a new unit to be delivered one day and I am there the very next.

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Hello;

My name is Peter. I am a retired field service refrigeration technician.

You did not provide a model number, so I can only advise in general terms.

The basic operation of a combo freezer/fresh food section unit are the same.

Generally, the fresh food section does not have a independent cooling source. It gets its cooling from the freezer section. There is a air damper from the freezer to the fresh food section. This air damper is controlled by a thermostat. I suspect that either the thermostat is bad or the damper. Your air damper is wide open.

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Ice build up on the coils can cause this. If there is ice then you need to check the defrost timer first to see if it works. Then check the defrost coil, then the fan.

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Hello Donna;

My name is peter. I am a retired field service refrigeration technician.

You have not provided your unit model number, which is located in your fresh food section on a label, on the side wall near the top.

You only have one cooling source, and that is your freezer. Your freezer feeds your fresh food section. This is through a direct air vent.

Reach into your fresh food section where the air vent from the freezer goes into the fresh food section. Do you feel cool air? Probably not.

So, either the air vent is frozen up with ice which you can clear with a hair dryer, or you have a automatic air vent motor/ sensor assembly that is bad.

Give me more information and I will help you.

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1 Answer

Our fridge seems to work like a freezer no matter what setting is on, is this a known problem? The model is a Gorenje fridge/freezer model: HZOS 3366


Hello Nick;

My name is Peter. I am a retired field service refrigeration technician.

I assume you are from the United Kingdom based on your unit. I am from Baltimore, Maryland, USA.

Yes, this is a common problem and a simple one to fix. Your only cooling source is from your freezer. There is a vent from your freezer that blows cool air into your fresh food section. This vent is probably motorized and controlled by a temperature sensor in your fresh food section. Either the vent assembly is bad and stuck open or you have a bad fresh food section temperature sensor..

Temp fix: With tape or cotton balls or something locate the air vent to your fresh food section and block at least 1/2 of the air flow vent ports to your fresh food section.

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The freezer will appear to still work for awhile after the fresh food side fail to maintain a cool temp, you will need to remove the back in the freezer section and see if the fan motor is turning, if the fan motor is not turning you willl need to replace the fan motor and this will correct the problem and allow cool air to circulate to the fresh food section and cool the fresh food side of the refrigerator

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Your model will and may take extensive diagnostics. You know there is no simple answer to this question and I will not guess. Do you have the sevice manual availible? I do if you need but from the length of your message it appears to me that you want and will need help. Let me know, Sea Breeze

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1 Answer

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In your freezer section, there should be a "control" for the freezer temp. I say "control" because the knob is attached to a flap that only controls airflow the the lower section. If the knob is turned to coldest it will block almost all of the air from getting into your fresh food section.

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