Question about OKI C9300 Led Printer

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I tried to print a PDF file and received this error message: ERROR: invalidfont OFFENDING COMMAND: definefont STACK: /Font -dictionary- /PBAAAA+GaramndPremrPro-MedItCapt false I can't find information on this type of error anywhere. Please help with instructions on how to fix? Thank you!

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Benimur
  • 6966 Answers

SOURCE: False empty toner reading

Hi,

You may need to do a full reset.
1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.

The above is of course assuming no hardware/firmware fault on the printer.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Jul 12, 2008

  • 24 Answers

SOURCE: When printing .pdf's to HP 8500N ..I get a stackdump sse more inf

I find most PDF printing issues are due to the print Driver. Your print driver should be a Post Script driver they offer the best support for PDF files.

The issue your having is most likely due to the print driver. First step would be to replace your driver.

Print the document again.

If it does the same thing, then it could be caused by the actual PDF file your printing.

Print other PDF documents does it do this with all PDF's?

If so your Acrobat Software has an issue. Reinstall Acrobat.

Print PDF's again.

If the problem remains then it becomes a issue most likely caused by your Operating Sys of your computer.

Posted on Jul 27, 2009

  • 57 Answers

SOURCE: have a Xerox Phaser 8560

Sounds like a Postscript error. Try resetting the NVRAM. 'Troubleshooting', Service Tools', 'Reset NVRAM'. If that doesn't work, go into diagnostics and clear the PS NVRAM. 'Troubleshooting', 'Service Tools', press and hold 'Up Button' then press 'Down Button'. This takes you into a hidden service menu. From there scroll down to 'Enter Service Diagnostics' and press OK. Printer will turn off and reboot into diagnostics. Scroll down to 'Function' menu and press OK. Now scroll down to 'Clear PS NVRAM' and press OK. Press 'Back' button to return to first menu, scroll up to select 'Return To Customer Mode' and press OK. Don't forget you will lose all printer settings including your IP address. As you cannot print out a configuration page, this will be like setting the printer up from new as you will have no reference to your earlier settings.
Hope this helps.

Posted on Jan 22, 2011

  • 50 Answers

SOURCE: Hi - I can direct

I do not believe any font declaration in the pdf file is interpreted by the printer. PDF files are really nothing more than graphic files and are therefore printed in graphics mode not character mode.

Posted on Jul 18, 2011

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Possible solutions are, reload up to date driver and/or firmware. Go to Xerox website address below for drivers and firmware.
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Welcome to Fixya

Try to restore the printer to factory state and make sure you record your printer's settings before performing this procedure. Holding down the printer's Green print button briefly will print any configuration information.

a. Turn the printer power off
b. Press and "hold" the green "go" button whilst turning the printer on.
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Your response will be highly appreciated.

Thank you for using Fixya!

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