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I have a Samsang Cooltech fridge model number SR385NTS. The cross flow fan at the back of the fridge has stopped moving, the motor is trying to turn the fan blade but is unable to, it sounds like the thread connecting the blade to the motor is stripped. The fridge makes quite a loud noise when trying to turn the fan. The fridge also seems to be very cold even when set to a moderate setting Is there anywhere I can get a repair manual or a diagram on how to remove the panel surrounding the fan so that I can get a better look at what is going on?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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mpersaud
  • 97 Answers

SOURCE: Ice build-up in the freezer of a Kenmore 19 (Top Freezer) refrigerator, and only 60 degrees in the fridge.

there is supose to be a switch or were the ice is making just figure out which way to turn it off or on. then turn it off and see if the ice stop making. if that doesn't work get a new frige

Posted on Jan 29, 2008

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SOURCE: Cooltech super xflow not circulating

hi
there is problem with x flow motor which is located inside the ref temp. assy. in frige section.this problem dosen't affect the cooling of fridge.this problem can resolved by replacing the x flow motor

yours
sandesh

Posted on Jun 01, 2008

  • 5 Answers

SOURCE: loud noise from the freezer side

The problem is a buildup of ice on the plastic housing (the curved plastic bit) in the back of the freezer under the fixed shelf where the icetub goes. The fan behind this plastic housing is hitting the ice when the defrost comes on.

Unplug the fridge, unpack the freezer, remove the four screws in the back, take off the sheetmetal backing and let the fridge thaw. You can remove the plastic piece after a while and get the ice off (be careful not to remove the styrofoam insulation by going too quickly).

Reassemble and you're back in business, for a few months. I'm never buying Samsung again myself.

Posted on Sep 20, 2008

  • 19 Answers

SOURCE: fridge has stopped working/getting cold

check the relay, the clicking noise is your overload tripping out on overload, the run winding of the compressor are not coming on line, if your relay is good, the ohm out your compressor.

Posted on Feb 21, 2009

  • 1891 Answers

SOURCE: just bought a samsung second hand - cooltech

if unit is very old the compressor may be the noise but look at fans and tubing as a cause of the noise first . and the rubber insulator under the compressor . if you have a gas leak the unit will not cool and you cannot smell it . most units only use .5 oz of gas . this will not be dangerous . ps not good so smell it but generaly its harmless .. mm R 12 AND 134. ARE VERY SAFE ..

Posted on Aug 11, 2010

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1 Answer

My fridge gets really hot on top and between the fridge and freezer where the door meets


next time send the model number and brand name.usually when this happens is the condenser fan motor isn't working.pull the fridge out,remove the bottom back panel and check the fan to see if it's working,if it is check the condenser coil to see if it's filled with lint and dust,it could just need to be cleaned out but if it's that hot most likely the fan isn't running,if you get this tonight check it now,if the fan isn't running you could blow the compressor,the condenser fan blows and keeps the compressor cool enough so it doesn't overheat by moving the hot air and the heat also esscapes through the condenser coil so if that's clogged with dust the machine will run hotter than normal,if the fan isn't running you can stick any window fan back there and blow it onto the compressor to keep it cool until you fix the condenser fan motor,this way you won't loose any food and if the compressor goes it's new fridge time,to much to repair.hope this helps and good luck with your machine.one more thing,i've found the fans not running and by pushing the blade it runs again,if this happens the fan could run and never have a problem or it could stop an hour later but i would change it out no matter what.if it's a G.E. fridge and the motor isn't running,most likely it will be the computer board,i've found 10 machines doing this and the temp. settings turning on and off or the evap fan motor in the freezer runs slow and then fast and the condenser fan isn't running or running slowly,this is why you have to send the brand name and model number.

Oct 28, 2011 | Refrigerators

1 Answer

Just bought a samsung second hand - cooltech SR385NTS -it is very noisy is that normal and if they have a gas leak how can you tell and is it dangerous?


if unit is very old the compressor may be the noise but look at fans and tubing as a cause of the noise first . and the rubber insulator under the compressor . if you have a gas leak the unit will not cool and you cannot smell it . most units only use .5 oz of gas . this will not be dangerous . ps not good so smell it but generaly its harmless .. mm R 12 AND 134. ARE VERY SAFE ..

Aug 11, 2010 | Samsung CoolTech Plus / Basic Bottom Mount...

1 Answer

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The fridge relies on the freezer fan to supply it's air flow. If the unit is running and the freezer fan is not, then most likely it is the evaporator fan motor that has failed. You can access it by removing the inside back wall of the freezer. If you need help get me the complete model number out of the fridge and I can pull up the breakdown to help walk you through it.

Jun 14, 2010 | Kenmore 65802

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Nothing workins, display flashess "d"


First try to unplug and wait a few moments and that should reset the ep-rom memory on the motherboard. If that don't work send the model number so we both can follow the service manual. Sea Breeze

Jan 06, 2010 | Samsung CoolTech Plus / Basic Bottom Mount...

1 Answer

Freezer and fridge tempeture increasing.


The black " tank " is the compressor . Will the fan by the compressor run ? If not , that is the problem ( fan motor ) . Are the coils clean of dust , lint , pet hair , etc ? The brand and model number would have helped . Since the compressor is hot , means it should be good . The fan motor must be working , to help keep the compressor cool . Also , the back cardboard or metal panel must be in place when finished , or the fan will draw outside air instead of front air over the coils and compressor .

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Yes, I had this problem. $85 visit from a very condescending repair man located a piece of old hard cheese that had become wedged in and stopped the thing from turning - the noise had been terrible. Fixed in 2 minutes - embarrassment lasted much longer.

Jun 05, 2009 | Samsung CoolTech Plus / Basic Bottom Mount...

1 Answer

Cooltech super xflow not circulating


hi
there is problem with x flow motor which is located inside the ref temp. assy. in frige section.this problem dosen't affect the cooling of fridge.this problem can resolved by replacing the x flow motor

yours
sandesh

May 15, 2008 | Samsung CoolTech Plus / Basic Bottom Mount...

2 Answers

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You may have a serious issue with the wiring harness inside the refrigerator.  You will need to have the technician come back out and check the continuity of the wires leading from the control board to the fan checked out.  If there is no continuity, it is not repairable.

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Dec 17, 2007 | Samsung CoolTech Plus / Basic Bottom Mount...

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