Question about Whirlpool Refrigerators

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When my refrigerator needed to be cleaned, underneath (I have cats and dogs) the refrigerator section would quit working and I would have to unplug and clean then replug and it would be fine until it needed to be cleaned again. But now it is happening all the time, will quit working so I unplug it and replug it and it works but just for a few hours and then it happens again. Please help!

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Check the start relay located on the compressor when this gets fur in it it tends to burn out much quicker then without pets. This is the plastic piece located on the compressor that turns the compressor on you would also need to pull the unit out and take off the back panel and clean around the compressor and start relay area this way as well if you have never done this there would be alot of build up if you have any further questions message me back and please remember to rank how this opinion has helepd it allows me to help others in similar situations p.s remove the start relay and shake it in your hand if you are hearing something jingling on the inside of the relay replace the relay Thanks Rick

Posted on Apr 04, 2011

  • 10 more comments 
  • fred5369 Apr 04, 2011

    Thanks so much RIck, we will do as you suggest. I will let you know the outcome.

  • Rick Ead
    Rick Ead Apr 05, 2011

    il await your reply fred Thanks again Rick

  • fred5369 Apr 07, 2011

    We did as you suggested, other than regarding the start relay and it seemed to work for a few days, but is acting up again...we want to remove the start relay to check it, but don't know what to look for...what does the start relay look like?

  • Rick Ead
    Rick Ead Apr 08, 2011

    its the piece that comes off the side of the compressor that the wires plug into to give the compressor power if you folow the wires to the compressor you will see them go into a plasitc piece sometimes there are as two seperate pieces where as one is the start relay and the other is the overload send me your model number and i can send you pictures and schematics of your unit Thanks Rick

  • Rick Ead
    Rick Ead Apr 08, 2011

    also if you want to see a video on how to test your start relay its on youtube the test is basicly the same for all start relays Thanks Rick

  • fred5369 Apr 08, 2011

    We found our manual but it does tell you anything about a start relay...we will check out Youtube...but here is our model # GD5RHAXNQ00 and many thanks!

  • Rick Ead
    Rick Ead Apr 08, 2011

    this link for the test
    part number 36 on this link is your start relay sorry i seem to be having some connection issues i keep posting these long posts and there not posting for you to see for some reason the instructions to checking the start relay would not be in your user manual it would be in the service manual Thanks Rick

  • Rick Ead
    Rick Ead Apr 08, 2011

    here is also a link showing how to test the compressor as well

  • Rick Ead
    Rick Ead Apr 08, 2011

    darn posted same link in that last one
    this is the one New one i meant to post

  • fred5369 Apr 09, 2011

    When I got into the ACME site, it directed me elsewhere and they do not have our model number, but there was a picture showing a start relay, although it was a much older refrigerator than ours. The daverepair site does not exist. With your description and the pictures we were able to find, my husband will try and see if he can get to the start relay and check it out as you suggested. He probably won't be able to get to it until Sunday, but will let you know the outcome. If you can find anything else to help us out that would be great. But we really appreciate what you have done for us so far.

  • Rick Ead
    Rick Ead Apr 09, 2011

    the acme site is a much older machine but it is the same test as to the letters that you would be testing when i brought up the daves site while it was trying to load and taking forever i hit the refresh and was able to get it the daves site is very informative on how to test your compressor area for any problems also you said the unit was still working i take this as both sides are getting cold but they are shutting off after so long make sure you also clean the condensor from around the rear of the machine this would be the main place the pet hair would also cling right too as well he will have to remove the rear panel of the machine in order to get to this area which is also where the start relay is located Thanks Rick

  • Rick Ead
    Rick Ead Apr 09, 2011

    you wouldnt be looking for your model number on the acme site its just a general how to test


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