Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

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The long metal rod that extends from the vacuum doesn't have much suction. I can see down the rod and it is clear. What is the problem? Can I fix it myself? The rest of the vac sucks perfectly.

Posted by Anonymous on


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Posted on Jan 02, 2017

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SOURCE: dyson 18 losing suction

Check the HEPA filter if it has one. This bit of foam gets clogged over time and significantly reduces the suction especially if you've been vacuuming a lot of very dusty areas i.e. dust from building work etc. Just wash the filter with lots of water and leave to dry before reinserting.

Posted on Aug 12, 2009

  • 167 Answers

SOURCE: The suction in the hose of my 2 year old Dyson

Hi there, it sounds as though the wand handle is blocked. To test this, remove the wand handle from the hose and test the suction at the top of the hose. If its strong here, then you will need to remove the blockage from the wand handle. If the suction is still poor, you will need to remove the hose by pressing in the catch on the hose cuff near the base of the machine and removing any blockages.

I hope that this information is useful to you.

Kind regards
Dyson Customer Service

Posted on Apr 27, 2010

  • 12223 Answers

SOURCE: Vacuum roller won't turn and there's no suctions. Red light Doesn't blink

go to
get the support and download the model, troubleshooting, video for your trouble.

God bless you

Posted on Sep 17, 2012

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The bottom line here is, if it does spring back into life again, find and remove the blockage before you use it. If it doesn't spring into life, it's time to hand it over to someone who knows what they're doing... While they're at it, ask them to locate and clear the blockage for you :-)

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Vacuum is losing suction

There are a couple of things you can do and it depends on whether you don't have suction from both the wand and the bottom of the
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1) First check the suction of the machine to ensure that the motor is still good - remove the canister and look for the two
openings/holes on the spine/frame of the machine - put your hand in front of the hole on the LEFT (higher than the hole on the right)
- if there is suction, continue the troubleshoot instructions, if there is no suction your motor may be damaged - call the Dyson
Helpline, they'll set you up with a repair with the closest authorized dealer in your area.
2) Check for blockages from the bottom of the machine. Remove the:
(i) U-Bend (stand behind the machine and look next to the right-hand-side wheel, it's attached with a rectangular clip next to the
long gray hose - push the clip and pull the U-Bend off, make sure its clear - if there's a blockage remove it and continue with the
blockage check to ensure that the entire machine is clear)
(ii) AI Valve (stand behind the machine and look above the right-hand side wheel, it's attached with two buttons on either side of the
AI Pipe/Valve - push the two buttons and pull the pipe up and off and make sure there is clear - if there's a blockage remove it and
continue with the blockage check to ensure that the entire machine is clear)
(iii) Refit the internal hose on the bottom of the machine between the wheels and make sure it isn't torn and has no holes in it and
that there is nothing clogged inside it - to refit the hose: Pull it off where it sits next to the wheel first - make sure that the
gray piece of rubber is still on the hose (if it isn't, pull the gray piece of rubber off the hole and reconnect it to the hose by
twisting it back on) - next, twist the hose off where it connects to the brushbar - inspect the hose and make sure you don't have any
holes in it - put it back on by twisting it onto the side of the brushbar first - then line the gray piece of plastic end up with the
hole next to the wheel and push and twist it back over the hole. Bring the machine back upright and test it
3) Check for blockages in the wand. Remove the:
(i) U-Bend (stand behind the machine and look next to the right-hand-side wheel, it's attached with a rectangular clip next to the
long gray hose - push the clip and pull the U-Bend off, make sure its clear - if there's a blockage remove it and continue with the
blockage check to ensure that the entire machine is clear)
(ii) Wand - take the wand off the back of the machine - put one hand on the wand handle and one hand on the gray hose - pull the
handle and push the gray hose down, you'll see a metal rod being exposed, push the hose until it clicks into place - press the
half-moon shape button with a picture of a lock on it (found on the solid gray plastic end of the flexible hose) and separate the wand
competely - point the wand into the air or at a source of light (please don't point it at the sun) and look through the metal rod part
- the handle is bent but you should still see some light coming through the other end - if you don't, there is a blockage in the wand
- use a long object like a stick or a metal hanger to remove the blockage
(iii) Hose - no need to remove it - just stretch it out and make sure that there are no dark spots in the hose (those would be
blockages) - you can also through the top of the hose - if you don't see the ground at the bottom there is a blockage in the hose
4) If no blockages are found on the machine at all:
(i) wash the filter in cold water and leave it out to dry for at least 24 hours
(ii) blow out the cyclone from the bottom (open the door on the bin door - you can now look into the cyclone) - blow it out with an
air compressor or a leaf blower
(iii) Wipe all the small holes off on the cyclone with a dryer sheet
When the filter is dry, test the suction again. If there still is no suction on the machine, call the Dyson Helpline, they'll set you
up with a repair with the closest authorized dealer in your area.

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1 Answer

Dyson Animal, lost suction and bypass valve seems to be loose

Dear terrygivens, 2-17-2009 4:12am EST (USA)

Most suction problems are caused by a clog from picking up something you probably didn't see or if you have pets an accumulation of pet hairs!

To clear it out take a metal coat hanger and unbend it til it's straight, then bend the end and tape it so when you push it through to unclog your vac it doesn't rip the hose.

Push the coat hanger in from the bottom brush area through the opening where the suction is. Also push it in and out anywhere else you can......You'll probably find something clogged....keep working it til it loosens and intermittently turn on the suction.

If you have a second vac with a hose, use that hose for suction on the clogged vac!

This should do it!

Feb 15, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

3 Answers

No suction

you still have a clog in there something is keeping the brushes from spinning. Be sure to remove any hair/string etc twisted around the brushes. Make sure the belt hasn't slipped off the metal pin behind the brushes, this is what creates the rotation. The brushes have a hard plastic molding on each end that fit into the sides of the vacuum. Make sure you have these on the right way or they will strip out and you have to replace the housing and the brushes. Have you cleared any blockages from the feed behind the brushes? Be sure to take the hose and extend it out and run a broom handle or something down it to be sure you do not have something lodged in there. Good luck .. if you need more detail post back. These can be rebuilt if needed, hopefully it is just something lodged further down the suction canal.

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