Question about Acer Crystal Eye webcam

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Hello i've uninstalled my acer crystal eye cam for my apsire 1410 11.6" windows 7, 64 bit can u send me the software to install please? regards

Posted by Anonymous on

  • Anonymous Apr 04, 2011

    i've installed the software, try to open the camera and received the follow message: camera not found!

×

3 Answers

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I got this info from the Acer website: Hopefully you have the eRecovery program...

How do I restore drivers and applications using eRecovery?
Drivers for Acer products may be found on the Acer product support. Search for the product and download the drivers.
Alternatively, the factory installed drivers and applications can be re-installed by using Acer eRecovery by following these steps:

  1. Click Start, and then All Programs
  2. Click Acer, and then Acer eRecovery Management
  3. You may be prompted to enter or create a password. This password will be required to use eRecovery in the future.
  4. In the next window on the left toolbar, select Restore.
  5. Choose Reinstall Drivers or Applications
  6. Choose Contents
  7. Choose the driver or application you wish to install
  8. On the right, click the Install link and follow the prompts.
  9. The computer may restart when installation is complete. If it does not restart, manually shutdown and restart the computer.
Note: For older Acer products, the Acer eRecovery Management program may not be available.
If you do not have a set of Acer Recovery Media, they may be purchased from our Acer Recovery Media Order Form.

I hope this helps.

Sue

Posted on Apr 04, 2011

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Go to device manager and check if you see a yellow mark beside the Camera device. If not, chances are the drivers are installed and you can't get the front end (Crystal Eye to work). Download this tool and install it, it will provide you with a preview of the USB Video Stream. This way you will know that your webcam is working or not!
http://hotfile.com/dl/198658377/4762ddc/Intex.rar.html

This is acutally the Intex Drivers. I happen to own an Acer Laptop with the same problem. The video drivers work, but Crystal Eye (Front End) doesnt work. This Intex Driver will install a free front end to view the USB Camera Feed.

Posted on Mar 17, 2013

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Hi,

Go to this link http://download.cnet.com/Acer-Crystal-Eye-webcam/3000-2108_4-188685.html.
That is where you can download the software.

I hope this helped you out.

Thank you for choosing FixYa! Enjoy!

Posted on Apr 04, 2011

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1 Answer

Acer crystal eye web cam driver for windows 7


Hello the driver can be downloaded here:

http://support.acer.com/product/default.aspx?modelId=1178

By selecting your windows system 32 or 64 bit.

The driver needs to be unziped, before you install.

Download the Download Hardware Vendor Detection Utility save.gif. first

To find out the manufacture of the camera, because here is several models.

Good luck

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Not opening my webcam


Hi,

Good day to you. In regards to your issue usually Acer Laptop users are facing problem with the Webcam Driver while migrating to Windows 7. While other devices work with the Windows 7 inbuilt drivers, the Acer Crystal Eye Web cam device needs an explicit Driver.

You can install this one to make your crystall eye webcam to work. This version works well with windows 7

Click the link to download:
http://www.techrena.net/downloads/Acer_Camera_Suyin_v.5.2.5.3_Win7x86x64.zip

> After download this file, just extract it to your computer using Winzip.
> Then install the driver
> Then restart your pc to finalize the installation

After that your acer crystall eye webcam should work. Hope this work for you in resolving your issue. Have a great day.

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