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2-wire wireless box

I couldn't connect to the internet. When I looked, the upper red light was on. I turned the power off and now no lights will come on. I tried severqal other outlets in the house and nothing worked. So do I replace the AC adapter or the entire 2-wire box?

Also, when the box failed, I finally can hear my home phone again. I guess the in-line filters don't work?? How do I keep the 2-wire signal from interfering with my ATT&T phone line?

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  • pmj_5 Mar 02, 2009

    I have the same problem as subsea51 posted back in Aug. 08......I couldn't connect to the internet. I hae no lights on. I tried severqal other outlets in the house and nothing worked. So do I replace the AC adapter or the entire 2-wire box? There is not an on or off switch in the back, just a reset button which I also tried with no luck.

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  • 236 Answers

Did you unplugg the modem or did you switched off the power from the back?

For the filters, did you use the right filter for the modem?
there are two types of filters, one for your phones2-wire wireless box - d729562.jpg
and another for your modem
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Posted on Aug 06, 2008

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Locate the Wireless LAN switch located on the front of your computer.
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Motorola Surfboard Cable Modem User Guide
The user guide for your Motorola Surfboard cable modem can mean the difference between knowing how to locate and diagnose problems with your connection or staring angrily into a maze of blinking lights.

The user guide provides information on properly setting up your cable modem, understanding the indicator lights and troubleshooting problems before you have to call your Internet Service Provider.Connecting Your Modem


Your Motorola Surfboard cable modem must be connected to your home's coaxial cable connection.
Connect the coaxial cable from your cable outlet into the "Input" jack on your cable modem.

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Wired Internet connections require that you use an Ethernet cable to connect your cable modem to any supported computers and devices.
Understanding the Front Panel

The front panel of your modem is your key to understanding the status of your cable modem.

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The "Power" button will display a solid green light when operating normally and will turn off when there is a problem with the power supply.

The "Send" and "Receive" lights will transmit a solid green or blue color when data is being normally transmitted through your modem and will blink when it the modem is scanning for an upstream or downstream connection.

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Configuring TCP/IP

The Transmission Control Protocol/Internet Protocol provides the basic foundation for establishing a local network and a connection to the Internet. The TCP/IP can be configured in the "Control Panel" of your Windows computer. Open the "Network and Sharing Center" from the control panel and double-click the "Manage network connections" option. Right-click the network connection displayed and select "Properties," then select Internet Protocol Version 4 and open the TCP/IP properties menu. Select "Obtain an IP address automatically" and "Obtain DNS Server address automatically" from the TCP/IP properties menu and click "Ok" to save your TCP/IP settings.
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Many technical issues with your cable modem can be resolved by power cycling your modem and the computers and devices connected to it.

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http://www.motorola.com/staticfiles/Consumers/Products/Cable Modems and Gateways/SURFboard Cable Modem-SB6120/_Documents/Static Files/557621-001_SB6120_User Guide-US-EN.pdf

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Try a different DSL-modem, to see if your particular modem has "died".

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1 Answer

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check your computers warranty here 4 FREE

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