Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

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Pointer not moving. Tried everthing nothing works. New mouse, PS2 , light mouse , update drivers , unstalled and install mouse and usb ports . Its look good in device manager, everything looks goos and work fine execpt mouse pointer frozen, udate video drivers also.

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  • b0lt3n Dec 20, 2008

    i plug my usb mouse in to the usb port and the infered light works but my mouse pointer on the screen dont work????

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If you know how to boot up the computer and get into the bios than click on bios set up feature look for the ps2 and mouse and ensure it is set to auto and also there is a feature for turning on and off the usb ports in bios too so check to see that this is enabled then reboot this should help please let me know ok good luck
v/r mike

Posted on Aug 09, 2008

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Posted on Jan 02, 2017

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Mouse keeps on moving. I updated drivers. running windows 7 ultimate


Possibly try unstalling the mouse and selecting delete drivers. Plug mouse back in and have windows find the best drivers for the OS.

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USB devices not recognised or not working properly?


Try these steps to reinitialize your usb ports on your pc

1. Unplug ALL USB devices connected to the computer. If you are using a USB mouse and keyboard, temporarily use the older type PS/2 devices if you have them, if you don't then just leave them connected.

2. Hold down the windows key and press r

3. Type devmgmt.msc into the run menu and press ok

4. Click on the + sign next to the Universal Serial Bus Controllers
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5. You might need another mouse to do this if you have a usb mouse.. I recommend you get a ps2 connector mouse which goes into the green round connector in the back of your pc.
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6. Right click and uninstall first the usb root hubs. all of them then uninstall the rest of the devices you see under Universal serial bus controllers

7. Ones you have uninstalled everything you should see the Universal serial bus controllers there at all.

8. Now go ahead and restart your pc.

9. Ones you have restarted the pc your usb ports will reinstall in a moment stand by while it installs all of them. If you get warning messages click ok or continue installation.

10. Now go ahead and plug the usb devices back in. Install software if required, all usb devices if not faulty or broken should work now. Also note the error code if you get one?

This solution doesn't fix all usb problems so if you have a yellow ! mark there and device status reports a error code. Then it might not be a problem with your usb ports.

Thank you for reading, do leave suggestions, comments, feedback below.
Ekse


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1 Answer

No respond on cursor


make sure batteries have power and have secure seating
or it might be the usb for wireless mouse or lead connecting to the usb port or even a faulty mouse
if this does not fix the problem

restart you computer tap the f8 key repeatedly to enter safe mode where the only things working will be your keyboard and mouse allowing you an attempt to repair your computer


click start control panel administrive tools computer management device manager scroll to mice and other pointing devices you might see a yellow exclamation mark ! or question mark ? or a red x
right click you will need to update the driver

click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you have options to troubleshoot also you can select properties under driver you will have options to update driver,rollback driver or uninstall also

I have found that the best way to adjust your mouse settings is to create a control panel in your bottom toolbar scroll to the bottom of your screen right click you will see an array of options select the toolbar option then select desktop

then you will see the desktop in the bottom toolbar select the 2 arrows then all control panel items then select mouse this is in WINDOWS 7

in XP you will have to select the new toolbar option once you have that a browse option select my computer then control panel then a control panel option will be in the bottom toolbar

hope this helps

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1 Answer

Mouse will not be reconized state that device is not reconized


Your USB ports be must not be updated with the latest drivers for your mouse.Your mouse must not be plug and play model.Install its drivers or reinstall and update your USB drivers.

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Thats quite an old printer, it should work with a generic printer driver for basic text printing, otherwise try some of windows 7s built in HP injet drivers. I doubt you will find a specific windows 7 driver for this model, its out of support life

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1 Answer

Hello i have problem to install my new mouse i just only buy it yesterday but i have an error during installation. My driver installation file for this device is misssing a necessary entry because the inf...


What OS are you running? What type of mouse (USB or PS2)? The last time I saw this error, it said the file was for Win95 release B (95 OSR2.1) or later and the mouse was a USB mouse with a USB to PS2 adapter. Since that computer was running Win95a, the mouse didn't work with the computer since OS had no USB support.

If you have Win95, check your OS version number. If it is the later version, you need to enable the USB support. The patch is called usbsupp.exe and should be on the setup disc in the Other folder (<CD-drive>:\Other\USB Folder). Load the disc and double click on the exe. It may be posted on line somewhere but I am not sure of any valid versions (no malware payload).

If you have an earlier version of Win95, only a PS2 mouse will work.

I hope this helps.

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You might think about a USB hub for all your USB devices. ps2 port is more or less dedicated for mouse, which is why your mouse pointer is stuck in the middle of the screen. Go ahead and get an externally powered USB Hub to power other USB devices. To answer, ps2 for mouse needs just a mouse, not USB device.

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1 Answer

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First suggestion is to shut down, change ports and then, upon reboot, wait a few minutes to let XP resolve the 'new' USB devices.
Second suggestion is to download and install the manufacturers drivers and then try switching ports.
Final suggestion is to use the port that works. i.e. I went to the doctor and said "It hurts when I do this". He replied "Well, then don't do that.".
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Put the USB stick in your USB port and wait a few seconds.

When there comes a popup choose folder view.

When not open your explorer and surf to the folder of your USB drive.

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try to install the service packs and updates. You might want to save the downloaded files while you're at it. In case it works you need those for the other 2 machines. hope it helps

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