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I keep getting a black line about 2 inches along the right side of the paper if copying as well any faxes sent are also getting that blac line. Brother fax machine intel 4750e

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Well you said the Lines are present when you are copying and when you are sending from the fax unit. Copying and sending functions both uses the scanning unit. What you lift open the document feeder for original documents. In there you should see rollers and a glass. clean this glass with cotton swab and alcohol for left to right the entire glass. Close the unit and try copying or sending, documents should now be clean.

Posted on Apr 05, 2011

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1 Answer

Black line on copies


press function 6-4 start and let that print .. if you have no lines then the machine is the scan glass..

to clean scan glass open the control panel door but not the toner door.. you will see 2 green plastics on either side of the machine.. press them both towards the center and lift..when done properly you will lift the white plastic plate about a 1/4 inch.. tilt that up and clean the glass with windex or alcohol..


if this does not work you need a tech because you scratch the glass

Jun 22, 2010 | Panasonic Panafax UF-490 Plain Paper Laser...

1 Answer

We have a black line down the center of all copies...


If the problem only happens on copies or sent faxes then no it is not your drum. There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on

May 20, 2010 | Office Equipment & Supplies

1 Answer

I get lines and can't read the right side of copies that I make with the 1270e. How do I fix this?


You have not specified why you can't read the right side of copies and I am assuming that the reason is because the 'lines' are covering the text. I can offer a solution to the lines issue.

Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page. If this is the cause you will also find that faxes you send to other people will also have this line (although faxes you receive are not affected by this problem with your machine).

To fix the problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

Feb 22, 2010 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Papers come out with black streeks on them from my sharp FO 4450


If everything is coming out with streaks, it's most likely your cleaning blade which is part of the drum cartridge. I've also seen this from 3rd party toner. Get Sharp toner for your Sharp fax if you don't have it already. If your black streaks are only on copies and sent faxes, this indicates that your scanner is dirty. It's located where you feed your paper in. Lift this part up and you'll see a strip of glass running front to back about 1/2 inch wide. Clean it and that will get rid of lines.

Oct 12, 2009 | Sharp FO-4400 Fax

1 Answer

Q. 1 - When I try to send a fax I get an error message that says: Fax Send Report is set to Off Q. 2 - I have an 1/2 inch black line down one side of any copy I try to make.


1. Usually a "fax send report" just means that you will not receive a "receipt" or "confirmation" that the fax was successfully sent. Changing the setting to off is pretty much just saving you ink & paper. When my fax machine report is set to off, I only receive a receipt if the fax was unsuccessful. However, all fax machines are different and have a mind of their own...so your best bet it to refer to the owner's manual or call the company where it came from.

2. The only thing I can think of is maybe you need to replace the plexi-glass on the copier or do an internal wipe of the underside of the glass. Sometimes the ink can smear from underneath when faxed papers get jammed or printed.

Sep 04, 2009 | HP Office Equipment & Supplies

1 Answer

Black line down one side of paper


Lift the auto feeder cover and clean the narrow glass that the originals are scanned across...sounds like you have some dirt there -maybe correction fluid? That's the most common.
Please rate me :)

Jun 23, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

2 Answers

Black vertical lines on the sent copies when faxed on Sharp UX 510


Lift the document feeder cover, and clean the scanner glass.

Please rate solution

Mar 31, 2009 | Sharp UX 510 Plain Paper Thermal transfer...

1 Answer

2 inch vertical solid band on right side when making a copy


There is probably dirt or ink on the scanner glass, this would affect both copying and sending faxes.

Here is a link to the manual and a description on page 74 showing how to clean the glass.

http://www.brother.ca/en/products/pdf/manuals/FAX1270-UG.pdf

Jan 21, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Brother 1270


One of 2 things going on here.
If it is in the same spot all the time on sent faxes.
There could be some contaminant on the scanner glass, Some toner, white out or a piece of paper blocking it.
With as wide as it is, that is not likely.
I would think with it being that wide, once section of that scanner CCD assembly has failed. That would need replaced and probably pretty costly.
As was asked above. Does this problem occur in copy mode and does it repeat when you print out a report.

Mar 27, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

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