Question about Samsung Televison & Video

1 Answer

LN52A650A1FXZA Samsung LCD. No audio. Audio stopped while watching TV. I did change the cables from the box to the TV, but that didn't help. The power on sound DOES work when TV is turned on.

Posted by on

  • hickey_ed Apr 04, 2011

    Thanks. After rebooting the cable box, the audio came back. Simple solution that I didn't think of. Thanks.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,140 Answers

Hello Ed -

You mentioned a "box" so I assume you're using a cable/satellite receiver or digital converter, I would suggest resetting the receiver/converter. Some can be reset by simply switching off and on, some have a reset button and others need to be disconnected from the power supply for a minute or so. Reset the box, then try the TV again. Sometimes the software/firmware in these boxes can crash and re-booting the box will solve the problem.

If you have a DVD/VCR or game system connected to the TV, you should also test whether have audio on the TV from any of these devices. Finally, if the TV has a headphone socket, try plugging in a set of headphones to check for audio.

If you have audio from another device, the problem is likely to be with the "box" rather than the TV. If you have no audio from any device, try restoring the TV settings to the factory defaults by holding down the EXIT key on the Samsung remote until a message appears on screen saying "Resets all settings to the default values". When this message appears, you will need to confirm you want to continue with the reset. You will lose all user settings for video and audio, so you may want to write these down before you reset.

Finally, there is a firmware upgrade for this TV available from Samsung. Please check your current firmware version before installing the update. Click on the link below for the Samsung download page, then click on "Firmware" in blue text. You will need to download both the Upgrade file and the Upgrade guide, which contains the instructions for installing the upgrade:

http://www.samsung.com/us/support/downloads/LN52A650A1F

If you get as far as installing the upgrade and you are not sure how to do it, please let me know and I will be happy to provide detailed instructions.

If you've done all of the above and you still have no audio from any device or headphones, it's likely that the Main / AV board (motherboard) in the TV has failed and will need to be repaired or replaced.

Hope this helps. Please try the suggestions above, then let me know if you need further assistance. You can reply to me by clicking on "Add a Comment" below your question.

Regards,
BElectric

Posted on Apr 04, 2011

  • DILLIGAF
    DILLIGAF Apr 04, 2011

    No problem - glad I could help and that you didn't need to go through all the hassle of updating firmware ;)

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a 32" LCD


Tries tv and cable box unplug,replug it back like about an hour later.For the tv to do a resetting itself back to the factory setting.The cable box to reboot and upgraded it software.Than go in to the tv Menu go to Audio Setting go down and do a resetting back to the tv factory setting.By doing these steps u have a great chances to get ur tv audio sound back.Not have the same problems after this than the tv Tuner signal board it is shorted in the audio ICS modjulation sections.Tries websites like Shopjimmy,com,Ebay.com to buy a whole refurbish tv Tuner signal board for the replacement.

Aug 16, 2011 | Televison & Video

1 Answer

I have an audio problem with my TX-SR502.


If your remote also controls the Cable Box you might want to look at its audio settings. Maybe you muted it.

BTW: it would be a good idea to also run video and analog audio from the cable box directly to the TV if it has speakers so you can watch and listen independent of the Onkyo.

Mar 11, 2010 | Onkyo TX-SR502 Receiver

1 Answer

I have Samsung 360 Series 3 LCD using Fiber audio cable directly from cable box to television...not getting audio...checked all cable box settings...unsure...Do have alternatives in house to test box and...


As I see it this TV has no optical digital audio input. The connection on the rear of the set is "Digital Audio Out (Optical)", not in. I think you need to run a HDMI cable from the cable box to the TV to get digital audio.

Nov 05, 2009 | Samsung LN32B360 32 in. LCD HDTV

1 Answer

Ln40a5op3p Samsung LCD 40" stopped playing sound while whatching tv. Using the regular antenna screw in for cable on the back of the TV NOT the yellow red and white cord. Xbox works fine for sound but...


Hi my name is Eric,
I hope I can help you with your issue ,
Do you have a cable box?
 First thing i think of is you need to reboot the cable box by unplugging it from AC power, then reconnect it. (then reboot the Tv same way if haven't done that yet either) then its time to try it with AV cables
to make sure the cable box is not bad. using the red/white and yellow cables
then testing with another source like a DVD player, common sense will tell you if its the cable box or the TV.
If you've already done this or don't have a cable box (sorry),

The only thing in the TV that can cause you to lose audio only on TV is the SAP mode.
 
Hope this helps, if it has solved your issue please click accept
But if you have more questions please respond and I will reply asap
Thanks
Eric

Sep 09, 2009 | Samsung LN40A550 LCD TV

1 Answer

Connecting HT/Cable box to TV?


Get a fiber optic (Toslink Optical) cable to plug into the TV's optical OUT between the red/white RCA audio and the spot where you plug in your cable TV, to the Optical IN on your HT-DS610. This way all audio coming in to your TV from any source goes directly to your hi-fi in all it's splendor.

Have fun!

Aug 28, 2009 | Samsung HP-S5053 Television

2 Answers

Getting surround sound from tv


Hi,
The only way to get the surround sound by your set up box to your system by audio connections ok other than you cannot get from TV surround sound.

Dec 21, 2008 | Philips HTS3450 System

1 Answer

Samsung lcd ln46a550pf3 no sound from hdtv reciever


ok your tv does not come with the very best sound, you have to get a receiver 7.1 or you can use the optical wire , that's if the system you are using has that option.

Apr 10, 2008 | Samsung LN-T4665F 46 in. LCD Television

1 Answer

Aquos Channel Bar/audio bar


There is no factory option to stop the box from poping up every time the signal changes, which is what is happening. It has something to do with signal strength or the fact that your cable box is not set up for HD. Call your cable company to get a tech out to check your signal and set up your cable box because they do not come pre-set with HD defaults.

Jan 12, 2008 | Sharp Aquos LC-32G4U 32 in. HD-Ready LCD...

2 Answers

Audio cut off Samsung 32


Try using different audio connections and see if you have the same trouble... try using RCA cables, optical, and HDMI... see if it happens in either scenario... I would bet dollars that you are using optical audio and the cable is crimped, etc.... you probably just need a new digital optical cable...

Dec 27, 2007 | Samsung LT-P326W 32 in. HD-Ready LCD...

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

398 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Televison & Video Experts

The Knight
The Knight

Level 3 Expert

73591 Answers

Henry  Thomas
Henry Thomas

Level 3 Expert

1074 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1667 Answers

Are you a Samsung Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...