Question about Dyson Memory CRO1 Front Load Washer

1 Answer

I cannot physically remove the cointrap on my dyson washing machine. Is this a common problem? I am quite a strong person.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Dyson Master
  • 1,466 Answers

This sounds like its jammed by something in it / try twisting back and forward to loosen it ,this should work and be EASY to remove...Good Luck

Posted on Apr 04, 2011


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Dyson dc 14 has really strong power with the wand but is not good when doing carpets i have cleaned filters

Hi there Diane, it's Jack at Dyson.

If your DC14 isn't picking up well on carpets despite having strong suction through the wand, there are some simple troubleshooting checks you can run through. I understand you've checked for blockages and washed the filter, but there may be something you've overlooked. These checks will help you determine if there's a blockage or another issue that may be causing this:

If you'd like further advice after giving each of these diagnostic checks a try, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jan 18, 2015 | Dyson DC14 All floors Bagless Upright...

1 Answer

Why is my dyson washing machine not cancelling?

First of all it could be that the weight is more secondly voltage.

Aug 30, 2014 | Washing Machines

1 Answer

There is gunk buildup behind the gasket, is that normal and should it be removed?

It's common for detergent residue to build up inside of washing machine tubs and gaskets. Use a cleaner once per month to keep high-efficiency washing machines free of odor-causing residue.
Physically remove the stubborn residue remaining after using the cleaner.

Aug 07, 2014 | LG Washing Machines

1 Answer

Remove blockages dyson

Hi there, it's Jack at Dyson.

To remove any blockages from your DC25, our online Support page will walk you through each step to make sure nothing is missed:

DC25 has two washable filters, and these should both be washed at least once every three months as shown in the video below. Use cold water without detergent, and allow at least 24 hours for both filters to dry completely before replacing them.

I hope this helps, but if you'd like any additional information you can reach our experts in person by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Aug 02, 2014 | Dyson DC25 Vacuum

1 Answer

Can you wash clear bowl on a dyson dc44

Hi there, it's Jack at Dyson.

We would strongly advise against attempting to wash or submerge your DC44's clear bin, as it contains the wiring which supplies current to your vacuum's wand and motorised floor tool. Any damage caused may not be covered under your Dyson warranty.

Instead, we'd recommend separating the clear bin from the cyclone pack as shown in the image below:


Once you've removed the clear bin, you can use a damp cloth to remove any dust or debris - always make sure the bin is completely dry before reassembling. You can also use a soft, dry brush to remove any debris from the shroud.

I hope this helps, but if you'd like any further guidance on cleaning or maintaining your DC44, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jul 28, 2014 | Dyson DC44 Animal Handheld Vacuum Cleaner

1 Answer

Dyson CR01 pops up mid wash with a mesage saying that it is not draining, check hose or cointrap. Have emptied and cleaned cointrap and it is still saying the same. Should i be cleaning the hose too?

Hi from retired Englishman in SW France,
Check that the drain pump is operating correctly. Please read through and pick the bits you require!
Here are my complete and generic (pre-typed!) guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Jul 11, 2011 | Washing Machines

1 Answer

Our Dyson CRO1 front load Washer can not empty holes and complaining of coin stack in there. We have checked but there is coin in there, can you please help us?

if your machine runs ok until this point then try giving the filter cover a gentle tap
my machine had this problem due to the pump jamming
there was nothing in the coin trap but the pump itself was jamming i fitted a replacement pump it now works open the cointrap. you will need the dyson spanner or a small flat screwdriver to lift the lock on the cover it then unscrews anticlockwise. more information can be found in the instruction manual
if you have lost or mislaid them a download is available on the dyson web site
if you are unsure how to repair your machine a call to dyson will be needed
they will repair and test your machine

Nov 05, 2010 | Dyson CRO1 Front Load Washer

1 Answer

Dyson hose does not produce alot of suction when extended.

Hi its Darran at Dyson.

It sounds as though the wand/hose is blocked. with the machine locked in the upright positino, remove the hose from the machine, switch on and test the suction. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If the suction is strong, you will need to check the wand for a blockage. If the suction is still poor, check the hose for a blockage.

You may find it useful to wash the filter as this can sometimes cause a drop in performance if its dirty and it wuold be more noticable from the hose.

I hope that this information is useful to you.

Kind regards
Dyson Customer Service

Feb 19, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Dyson washing machine memory modle

open both doors, on inside of inner door are 2 brass screws,
remove these and pull handle off,
to replace just squeeze locking mechanism through same hole and replace 2 screws .easy.

May 16, 2008 | Dyson Flowcheck CRO1 Front Load Washer

Not finding what you are looking for?
Dyson Memory CRO1 Front Load Washer Logo

52 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Washing Machines Experts

Brad Brown

Level 3 Expert

16043 Answers

Gerry Harvey
Gerry Harvey

Level 3 Expert

1466 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Dyson Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides