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This may be of no help to anyone but I have the same problem and I have spoken to Curtis Support today, they say there is no fix, its a fault in the machine and must be returned to the vendor as they have no service network in the UK. I bought mine with a 90 day guarantee off Ebay and it went faulty after 100 days but probably only used for 3 days so I'm stuffed!!!
did you have a power surge or anything that could short it out. can you use a multimeter, can you test the unit your self. if so test the voltage through the power board. and through the fuse it might have blown. its all on the board that the plug in goes to when you open the case if its that new dlont do this take it back you will void the warrenty if you tamper with it.