Question about Dryers

3 Answers

Actually have a DLG5966g but LG sent me a DLG2302 service manual. It is a Gas Dryer purchased summer 2009 - out of warranty. It powers on, all the knobs seem to work, the drum turns, but there is no heat at all. Last week, if worked fine, put the next load in and no heat. I have cleaned all the ductwork and the filter. No diff. Is there a reset button? thanks for any help, PJ

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  • 12 more comments 
  • pj_leible Apr 04, 2011

    does t he rear panel come off, or do we need to remove the front panel?

  • pj_leible Apr 04, 2011

    Daniel,

    After re-reading your 2 posts I am confused.



    I have read the service manual LG sent me and they say there are two different thermostatsw.

    A safety thermostat and a hi-low thermostate. I am guessing the safety thermostat is the one broken because no heat comes on at all.



    You say there is a white strip with a thermastat fuse (?) do I need a fuse or the actual thermostat and how do I tell which one?



    thanks PJ

  • pj_leible Apr 04, 2011

    Oh and how does the rear panel come off?



    The service manual says you have to take off the top,,, then the control panel assembly,,,

    take out the drum ,, and drum assembly ,, then some screws,,, to get the rear assembly off.



    Is there some shortcut, not in the service manual?



    thanks PJ

  • pj_leible Apr 04, 2011

    Hi Daniel,

    I downloaded the manual from the link you sent, and the control panel in this manual does not match my dryer -- printed 2/2004 Part # 3828 EL 3005A



    The manual LG sent me has a picture that does match my panel

    printed March, 2007 Part # 3828 EL 3005L



    I re-read the manual (L) and mis understood the information... It is the electric dryer that has 2 thermostats and the gas has only one - hi low safety, everything in one, I guess.



    So, I pose the same question, can I get to the thermostat without taking the whole dang dryer apart?Thanks PJ

  • pj_leible Apr 04, 2011

    Well,,,,,, one more question



    if I take the exhast pipe screw and pipe off can I get to the thermostat?



    PJ

  • pj_leible Apr 04, 2011

    hi daniel



    I watched the video you sent me the link to and this Sears video uses for

    demo purposes an old style dryer. My LG does not have a viewing hole in the front. It does not have screws on the back to take off the back panel, it seems to have a lot of compression type connections,



    Perhaps you could refer me to someone with LG experience



    Thanks PJ

  • pj_leible Apr 05, 2011

    Hi,
    I am trying to get some help with my DLG 5966 G.
    LG gas dryer purchased summer 09, everything was fine last week, when we put in another load and it just didn't heat.
    We cleaned all the lint out of all the ducts: outside, bottom back and front. And, there was a small stash of the stuff. Still no heat.
    We tried to take the back off but could not figure it out. Today, we got on the internet and attempted to get more infor .. we came upon your site and signed up for some help. I was suggested it was the thermostat. We do not know how to get to the thermostat. We were told to take off the back. We can not figure that out. We were sent a service manual by LG. It is for DLG 2302 and the pictures match. Your expert gave us a link to the DLG 5988 manual and the pix's do not match. We were told the back should come off. The manaual does not support that. We were given a video to watch, which I did 2 times, but the dryer in the video is the old kind, not the newer digital stacking thingy I have.

    I asked for another opinion and the link in the last email does not work, so that is why I am recapping everything here.

    I think we need someone familiar with later moder LG's if that is possible. I am trying to find out how to get to the thermostat without taking the whole front of the machine apart, if that is possible.

    Thanks PJ

  • pj_leible Apr 05, 2011

    Hello M. MacM.

    I don't know if you were able to read all the previous posts to the solution number one guy - Daniel,

    ask for another expert, etc. but I might as well go ahead and recap again.



    I have a pdf file from LG for DLG 2302 which they say if for the dlg5966. The control panel picture looks the same as my machine so I am thinking that is the right manual.

    Daniel sent me the DLG5988 and 3788 manual but the picture of the knobs was not the same, although most of the diagrams were similiar.

    WHAT SERVICE MANUAL WOULD YOU SEND ME? I have spent alot of time reading these documents and hooking up with my neighbor who has a volt meter trying to tackle this problem.

    I live so far out in the county, no service people come this far, if we can not fix the dryer, I will have to load it up on my pickup and drive it to Dallas or Fort Worth.



    My main question at this time is .... if I am reading the manual correctly to get to these parts to check the continuity ..... I would have to take just about the whole machine apart - - the back panel does not come off. Is this correct?????



    Thanks PJ

  • pj_leible Apr 05, 2011

    I'm hanging tight ....pj

  • pj_leible Apr 05, 2011

    Mr. Macmarkus,,,

    thanks PJ

  • pj_leible Apr 06, 2011

    Just picked up your post. The building next to my office burned to the ground last night and I was I was there until 4:30a this morning. I just got up and have to get down there and start the process, I have water and smoke damage ,,, plus all the windowns and doors destroyed by the fire department.



    So, the dryer will have to wait until later today or perhaps tomorrow. I am printing out your instructions and am going to have my partner go thru tonight and order the parts.

    Thank you for now and I will get back to y'all to let you know outcome.

    Thanks again PJ ..... deep in the heart of Texas

  • pj_leible Apr 09, 2011

    Hello Mr. M,

    UPS delivered the thermostats today. Having to work tomorrow we (me and the neighbor) or set to work on the dryer Sunday. Its been a terrible week ... So, hoping all goes well and the problem is the thermostats, I will try to give u an update Sunday night.

    Thanks again , and wish us good luck.... PJ

  • pj_leible Apr 10, 2011

    Well, we broke down the dryer, my neighbor, his dad,, and me and his wife fetching and printing off the computer. We decided to skip the volt meter testing and just go ahead and replace the two thermostats I had shipped. ....And after we got the thermostats in, we were vacuming all the lint out of the dryer. and found the ceramic section of the ignitor was busted.



    So, I am driving to Dallas tomorrow to pick up the ignitor part ( OMG $42.00) . I am so glad we did not put the whole thing back together to find it it still did not work. We left it apart and will put everything back together tomorrow when the guys get home from work.



    Will post tomorrow thanks , later, pj

  • pj_leible Apr 11, 2011

    Heatman, I just realized I had to go to page two on this board and saw your comments.

    Last week I had ordered the thermostats that attach to the funnel. They all arrived by Friday.

    Sunday, we broke down the dryer, skipped the multimeter stuff, and just put in the new

    thermostats. We were vacuming out the lint when we saw the broken ignitor.



    So,,, I am off to Dallas/or somewhere to get the part before I run out of underwear.

    Will post a haleuah when the dryer is working..... $85 in parts later.

    Thanks PJ

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3 Answers

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  • Dryers Master
  • 43,501 Answers

Hi,

It looks like your dryer is gas...


If you are having problems with your gas dryer not heating the most common problem is that the ignitor goes bad. Even though it glows sometimes it is still not working properly.


if you dryer is gas check out this gas no heat tip....



heatman101

Posted on Apr 06, 2011

  • D. Floyd Kolb
    D. Floyd Kolb Apr 06, 2011

    Sounds like you have had more then enough excitement....

    Take your time...

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  • Dryers Master
  • 2,605 Answers

Hello,

Welcome to FixYa.

It could be a number of things so the problem will need to be narrowed down. The place I will start is a simple answer...there is a reset button. To get to it is as follows.

On the LG dryers there is a "reset" as I said, for the heating element/burner funnel on the right hand side of the funnel, however they also incorporate a no reset "hi-limit thermostat" on the left side of the funnel. Once it is tripped it must be replaced. This is only present on the gas dryers.

It is located on the left side as I mentioned, but the other is on the right side of the heater housing/burner funnel and will resemble the images shown below. It is part number 6931EL3004B ( the reset typr is part # 6931EL3003C ) and available at "searspartsdirect" or "repairclinic.com" to name a couple.

i.e. NON-RESET

Actually have a DLG5966g but - macmarkus_373.jpg
i.e. RESETTABLE

macmarkus_374.jpg
With the aid of an ohm meter you can check the non-reset for continuity, the other you should be able to push the center reset button ( listen closely for a "click" ) but it too can be ohmed out for continuity to confirm or dismiss it's condition.


I can send you a pdf service manual if you provide an email address to help tear-down the unit if you decide to. Hope that help`s move you forward if nothing else. If so please take a second and rate the guidance and a testimony to your inquiry you received here at FixYa, either or all is appreciated.

Let me know if you can provide any further info and I'll continue to help in any manner I can. Good luck

Regards,

Macmarkus :)

Posted on Apr 05, 2011

  • 5 more comments 
  • Mark MacDonald
    Mark MacDonald Apr 05, 2011

    Hello again,

    The service manual I have is a generic LG repair manual...but really as far as tear-down/repairing most LG dryers is essentially the same. If you hang tight I will put togerher a step by step "how to" with pictures that will guide you through it. It is indeed all from the front...virtually nothing is done from the back anymore. Honestly I just woke up so it will be a while, but it will save you from loading it up & taking it anywhere for service. I bet it'll just be a push of a button once you get in there. I'll wait for you reply to see if you're OK hanging tight.

    Regards,

    Macmarkus :)

  • Mark MacDonald
    Mark MacDonald Apr 05, 2011

    Hi again,



    Sorry about that. I checked for your reply earlier but the post had become locked to another expert which then will not allow me to reply. So I assumed you'd been help by another.



    I will put together the "how to" as soon as I'm back to my PC documents in 3-4hrs. I presently only have internet access via a net-book but it doesn't contain my repair photos & files.



    Regards,



    Macmarkus :)

  • Mark MacDonald
    Mark MacDonald Apr 06, 2011

    OK PJ I finally got home. To access your dryer 'stat. the first step is to...



    **insure the unit is unplugged from the wall...safety first**



    Now remove the top via taking out two screws at the back, slide it towards the back and inch or so and lift up, it will come off.



    Next step is to remove the control panel. It will snap off the the top part, and some have a screw located on either side, i.e.






    pull up or pry with a small screwdriver to release console clips from notches in metal support...






    Pull the console towards you slightly (from front facing it) and reach in and disconnect the wire harness.



    Set the console to the side ...






    Now to remove the front panel...careful here the edges are sharp. Remove the screws at the top, and the two inside the door by the lint screen i.e.









    Now the front panel will come forward enough to unplug the lamp...






    Move the front panel to the side and you should be able to access and check the hi-limit resettable 'stat on left of the burner funnel, and check the non reset 'stat on the right side of the funnel.



    This is the chart of the values which should be present with an ohm meter.





    Hope that helps get you fixed up. Sorry again PJ for delay, actually got home and had no internet for about 2 hours, awww gotta love country livin' :)



    Good luck. Keep me posted.



    Regards,



    Macmarkus :)

  • Mark MacDonald
    Mark MacDonald Apr 06, 2011

    To access your dryer 'stat. the first step is to...

    **insure the unit is unplugged from the wall...safety first**

    Now remove the top via taking out two screws at the back, slide it towards the back and inch or so and lift up, it will come off.

    Next step is to remove the control panel. It will snap off the the top part, and some have a screw located on either side, i.e.


    pull up or pry with a small screwdriver to release console clips from notches in metal support...


    Pull the console towards you slightly (from front facing it) and reach in and disconnect the wire harness.

    Set the console to the side ...


    Now to remove the front panel...careful here the edges are sharp. Remove the screws at the top, and the two inside the door by the lint screen i.e.



    Now the front panel will come forward enough to unplug the lamp...


    Move the front panel to the side and you should be able to access and check the hi-limit resettable 'stat on left of the burner funnel, and check the non reset 'stat on the right side of the funnel.

    This is the chart of the values which should be present with an ohm meter.


    Hope that helps get you fixed up. Sorry again PJ for delay, actually got home and had no internet for about 2 hours, awww gotta love country livin' :)

    Good luck. Keep me posted.

    Regards,

    Macmarkus :)

  • Mark MacDonald
    Mark MacDonald Apr 08, 2011

    Hello PJ,



    Just checking in to see how you made out. If you find (or found) my directions helpful in getting to your problem being repaired please make sure to rate my assistance and accept my solution as I've noticed there appears to be another post listed in front of mine for some reason.



    That is the way it works here at FixYa, which-ever solution works best for you that's what needs to be accepted.



    Thanks again for choosing FixYa for the assistance you needed. I'll be watching for your post.



    Regards,



    Macmarkus :)

  • Mark MacDonald
    Mark MacDonald Apr 09, 2011

    I just noticed my post had images that don't belong (don't know why, that hasn't happened before)...hopefully this corrects it.



    **insure the unit is unplugged from the wall...safety first**

    Now remove the top via taking out two screws at the back, slide it towards the back and inch or so and lift up, it will come off.


    Next step is to remove the control panel. It will snap off the the top part, and some have a screw located on either side, i.e.


    pull up or pry with a small screwdriver to release console clips from notches in metal support...


    Pull the console towards you slightly (from front facing it) and reach in and disconnect the wire harness.

    Set the console to the side ...

    Now to remove the front panel...careful here the edges are sharp. Remove the screws at the top, and the two inside the door by the lint screen i.e.





    Now the front panel will come forward enough to unplug the lamp...


    Move the front panel to the side and you should be able to access and check the hi-limit resettable 'stat on left of the burner funnel, and check the non reset 'stat on the right side of the funnel.

    This is the chart of the values which should be present with an ohm meter.


    Hope that helps get you fixed up. Sorry again PJ for delay, actually got home and had no internet for about 2 hours, gotta love country livin' :)

    Good luck. Keep me posted.

    Regards,

    Macmarkus :)

  • Mark MacDonald
    Mark MacDonald Apr 10, 2011

    Hello PJ,



    good to hear you managed to get in there and find what would appear to be the obvious problem. Just a suggestion though when you get the new ignitor...the are very very fragile.



    Try to not even handle it with bare hands as the ignitor can be contaminated via body oil...it actually creates a "hot spot" and could potentially burn out quickly.



    Let me know how you make out and keep me posted. Good luck.



    Regards,



    Macmarkus :)

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  • Master
  • 4,323 Answers

Hi

I believe that everything else is fine rather it is the thermostat that is located inside the rear panel to the exhaust duct that is bad and should be replaced. If you want you can test this fuse for continuity and if bad replace it as it cannot be reset. If the fuse is fine then check the dryer belt and idler pulley...Hope this helps...please post back for further assistance.


Daniel

Posted on Apr 04, 2011

  • 3 more comments 
  • Daniel Scott
    Daniel Scott Apr 04, 2011

    Yes right
    the rear panel comes off....To locate the thermal
    fuse, look between the gas dryer's exhaust and blower housing, you will then
    see a white plastic strip that has wires connected to it; this will be the
    thermal fuse.
    Hope this helps...please post back for
    further assistance.


    Daniel

    Yes right the rear panel comes off....To locate the thermal fuse, look between the gas dryer's exhaust and blower housing, you will then see a white plastic strip that has wires connected to it; this will be the thermal fuse. Hope this helps...please post back for further assistance.

    Daniel

  • Daniel Scott
    Daniel Scott Apr 04, 2011

    Please click on this link to download the service manual for your DLG5966 dryer

  • Daniel Scott
    Daniel Scott Apr 04, 2011

    Just the rear panel comes off....you can check this video as well:


  • Daniel Scott
    Daniel Scott Apr 04, 2011

    Nope the rear panel has to come off

  • Daniel Scott
    Daniel Scott Apr 05, 2011

    I know that and I know how LG dryers work the video was just an example....disassembly for all of them are similar as given in the service manual....if you are not comfortable doing it yourself why not contact a professional

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If you are having problems with your gas dryer not heating the most common problem is that the ignitor goes bad. Even though it glows sometimes it is still not working properly.



if you dryer is gas check out this gas no heat tip....



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