Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

2 Answers

Light grey or no black printing at all!

I have the same exact problem as the other 5 users, please advice:
"My 5500 will only print in light grey, no black, but on the calibration page it will do black, makes no sense. I have removed the ink cartridges, and replaces, no solution, run ink jet cleaning program that is on the printer, no solution, re-calibrated in, no solution. I have even removed the printer ink head cartridge and cleaned and replaced no solution, so I am going to call Kodak."

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  • 2 more comments 
  • terimcnaught Aug 05, 2008

    Put in new ink cartridges and now nothing will print in vivid color. Everything is dull and grey.

  • barbara11164 Aug 06, 2008

    all the same things. I took out the cartiges and replace both the black and color and the colors and the black are faded or don't print at all. I took them out and put them back in a few times no help. I ran the calibration and basic and deep clean. Will only make a decent copy in draft and won't print in anything using just black ink. You get smuges on the page and that is it. I think I need a new print head. Please help I want to print my Wedding pictures and I can't with this the way it is.
    Please email me,

    Thanks.

  • bertmiller40 Aug 12, 2008

    My black ink has suddenly stopped printing. I cleaned the heads, and I have a new cartridge, to no avail. I really need this printer ASAP. Up to now, it has been a dream!

















  • CHAMIEL3 Aug 12, 2008

    PRINTER WILL NOT PRINT ANYTHING IN BLACK.....

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2 Answers

I agree. I had the same problem and after discussing it with Kodak tech support, they sent me a new printhead which solved the problem.

Posted on Aug 13, 2008

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  • 8 Answers

Barb i suggest u call kodak support for a new printhead
their number is 1-800-235-6325

Posted on Aug 09, 2008

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The HP 6500 printer has separate in cart and print heads. The light print you are getting is because the print head in clogged with dry ink. First thing to try is to go into the printer software on your computer and do a print head cleaning procedure, this will take a few minutes to finish. You may have to run this several times to clear out the dry ink. If this does not solve the problem when you will need to get a replacement print head, the part number is CB868-30002

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Printing too dim to read or see...black and color ink is brand new.


You'll need another printhead and before you say this is a terrible inconvenience remember that with any other printer you replace the printhead with every new ink cartridge. Printheads aren't supposed to last a long time and depending on the amount of printing, they really aren't even supposed to last a long time.

Try these steps. Open the printer, remove the ink and remove the printhead (See User's guide). Reseat the printhead and the ink cartridges. The printer will come up with an error message that requires calibration. Do the calibration and scan the sheet that prints right after by pushing the start button. In the menu options, clean the printhead. Do one basic and one deep. Print a demo sheet (another menu option) to see if the quality has gotten better. If it has not call Kodak AiO Tech support. You will need a replacement printhead.

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1 Answer

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Everytime you install a new cartridge, you should print a test page which will allow the printer to auto adjust to the target print.

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HP deskjet printer D2460


Welcome to Fixya !

I assume that the printer is set to print in grey scale as below. follow the same procedure to change it to colour mode. If its still priniting in the Grey scale mode, Then please check the ink level in the printer.

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2 Answers

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