Question about Microsoft Xbox 360 Console

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Why wont my xbox not load games but it loads cds

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  • 17 Answers

It sadly sounds like that the motor or CD lense is dying. It is probably beyond the expertise of most on here, and you would void your warranty (if any) by playing with the hardware.

I would suggest contacting xbox 360 support

  • Toll free: (800) 4MY-XBOX or (800) 469-9269
  • Direct dial: (425) 635-7180
  • Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102
They will definitely be able to give you an answer either way and may also be able to repair for free if it is in warranty. If you do not, it is worth checking out any console repair stores in your area.

Posted on Apr 04, 2011

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  • Expert
  • 277 Answers

Its the lazer its faulty its not decripting the info for dvd format

Posted on Apr 04, 2011

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1 Answer

My Xbox 360 plays DVDs, CDs, when I put a game in it will load and the screen will say XBOX but nothing else happens or it will say to play this disk put it in a Xbox 360 console! How can I fix this!


Your disc may be scratched. Try a disc repair kit. If it's a known working game then there may be a defect with the firmware of the 360 which could require a factory reset of the console.

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Sounds like the Xbox 360's disk drive is starting to fail. Knocking on the top of the Xbox (when its on its side) while loading a game can sometimes get it to work, but its better to have your Xbox repaired or replace.

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360 wont load games just goes to 360 screen


This means that your console was not updated with the latest firmware to read Wave 4 games. To update your console, you have to join and sign in to Xbox Live and the system wuill automatically acquire an update to enable wave 4 games to run. Hope this helps.

May 12, 2010 | Microsoft Xbox 360 Console

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It sounds like the dvd rom is failing inside the unit. Please give Microsoft a call for a free replacement:

1-800-4-My-Xbox

Dec 02, 2009 | Microsoft Xbox 360 Console

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Green light blinks rapidly, cds, games etc dont load.........bran


"big motor noise?" do you hear any clicking? how old is your console?

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forgot my addy www.fixmyconsole.co.uk. i can also supply you with guides if you want to do yourself just email me :)

Apr 15, 2009 | Microsoft Xbox 360 Console

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Xbox won't load Hi I have Xbox


It could be the laser needs cleaning, or the game disc itself make sure there are no scratches on the game disc underneath. if other games play and just that game wont then its possible it could be scratched and need of a clean.

www.fixmyconsole.co.uk

Mar 01, 2009 | Microsoft Xbox 360 Console

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Xbox 360 plays CDs n DVDs but wont play my games, plz help


try calling microsoft again...and if no luck...then you might have to find a replacement cd drive...you can probably get one off of ebay.

Jun 28, 2008 | Microsoft Xbox 360 Console

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Xbox 360


Sounds like you need to clean your laser get a laser cleaning kit from you local electronics store and let it run a few times.

Mar 24, 2008 | Microsoft Xbox 360 Console

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Brand New XBox 360 will not read discs of any sort


phone ms, or you got an expensive paperweight

Oct 03, 2007 | Microsoft Xbox 360 Console

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