Question about Digi 002 Rack FireWire-based Pro Tools LE External Sound System

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Digi 002 Red Light Only fix?

I saw you have the "Best Solution". but it wasn't listed on the forum. What did you do to fix the dreaded red light only prob? I tried unplugging/replugging the cables from the inside of the power cable, but no fix....
Thanks
Chad

Posted by on

  • Chadfish Aug 06, 2008

    Thanks for the info Andy. I actually got it working for about 20
    minutes yesterday by removing and replacing the wires, but then it
    clicked back off. I'll have my boss contact the manufacturer and
    hopefully they will help us out they way they helped you.



    Take care.



    Chad





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Hey Chadfish,

I had to call Digidesign. They are aware of this very common problem with 002s and will send you a new power harness free of charge. They were really cool about and did not give me the runaround. I got the new harness in about 5 days. Make sure you have your 002 registered before you call.

Posted on Aug 06, 2008

  • andygriffith Aug 07, 2008

    Yeah,

    I got mine going on and off for a bit by just unplugging and replugging the wires, but finally it died altogether and I had to get the new part. I haven't had a problem since I replaced the harness 4 months ago.


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