I saw you have the "Best Solution". but it wasn't listed on the forum. What did you do to fix the dreaded red light only prob? I tried unplugging/replugging the cables from the inside of the power cable, but no fix....
I had to call Digidesign. They are aware of this very common problem with 002s and will send you a new power harness free of charge. They were really cool about and did not give me the runaround. I got the new harness in about 5 days. Make sure you have your 002 registered before you call.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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There is a widespread problem of a defect with the digi 002/002r that
results in the units no longer powering on or losing power in the
middle of a session and not being able to power back on. Users have to
open up their units and reseat the wires from the power harness to the
connectors and sometimes this fixes the problem of suddenly losing
power; the problem has run rampant though and repeats even after
reseating the connectors to the pins.
Digidesign states that it is a power harness issue and sends out a
replacement part that the user has to install to avoid any downtime by
sending the unit to be repaired by digidesign. The policy is that if
you do the repair yourself you must sign a faxed/emailed disclosure
that clears digidesign of any liability by you opening the unit up to
install the replacement part they send you. The new replacement power
harness is called MOLEX.
In some cases users have had three and four replacement power harnesses
sent to them (molex brand) and the issue remains unresolved. Digidesign
has gone on record by saying that all units with the serial number
ending in G have the new molex connector and havent had any reported
problems since installing the molex connector power harness; but this
has not fixed the growing problem that concerns many digi 002 and 002r
owners because the Molex power harness has not fixed their issue and
digidesign has gone on record by saying that there is another problem
that mimics this issue that relates to the power harness. So now there
are two known defects, the other hasn't gone on record.
If you bring this subject up in the digidesign users forum they will
edit the posts/delete and/or ban you from the forum if you are not ok
with their proposed solution.
If there is anything that I have learned in the industry is that
Sweetwater is very knowledgable and provides incredible customer
support and perhaps you can help shed some light on this issue as well
as a proper fix where the end user isn't faced with the decisionof
having to do the repair themself.
One user diagnosed this problem and stated that "The actual problem
with the digi 002/002r is that this sort of defect is normally caused
by using dis-similar metals (gold plated connectors on Tin Lead
connectors in this case) on connectors in power circuits. From my
limited observations I see that the power supply harness cable has
gold-plated female connectors and the circuit boards have Tin-lead
connector pins. I have seen this particular configuration cause this
exact problem in several electronic designs in the past. The only
solution is to change the connector metals so that thaey are not
dis-similar. Using Gold-Plated on both sides of the connection would do
it. Or many other combos of compatible metals are OK. But not Tin-Lead
with Gold Palted in a power circuit. That is just plain asking for
trouble from my experience. You can look up dis-similar metals in
electronic connections on the internet for more info on this and how it
causes corrossion. It is also an issue in welding metals together in
the metal fabrication industry.
The end user has a right to purchase products free and clear of
defects; especially if this is a widespread problem that gave them
enough time to fix this with newly manufactured units.
Those that purchased the defective digi 002/002r should be sent new
replacement units or be able to arrange for loaner units while they
send it out for repair by a digi technichian or someone authorized to
do such repairs. Anything dealing with electronics or electronic
components pose some danger with safety and risk of voiding warranty.
After disconnecting power source, I went back in and unhooked and rehooked the white plastic connector located at the front of the unit. It's in between the power switch and the mainframe and has about 6 wires through it. This time it worked and the 002 lit up. It's kinda humid in my studio and I think the connections film up easily. I plan to address that issue as well. It was a coincidence I guess that all this started the same time I hooked up the external drive. It through us off as to what had happened.
easy. Your clock got screwed by one of your audio programs in you system. It Happens when sample rates are mixes up. Leave your digi 002 on it does not set itself other than the factory sample rate setting when primarily switched on, which will remember its last setting if mixed up in an attempt to recover. Leave it on turn your system on. Then turn your system off. Not the digi. just your pc, mac. The software utilizing the previously screwed up sample rate will or should be reset. thus resetting your digi 2 to its factory 44. If it does not work check your software settings for any audio software set as default to run when pc is started ans make sure they are set to play back 44. Never turn your pc off when a program using your digi faulters.