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I have Lucent Partner - 18D, Calls and dial tones keep cutting out and coming back on. I have ruled out phone lines and have unplugged phone box. What is the problem?

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If the processor sits in a 2 or 5 slot carrier, double check that the card is seated firmly in its slot. There's a plastic clip on the bottom of the card that keeps it locked into place and sometimes it comes loose. When you lose dial tone, check the lights on the face of the cards. You could have one card causing the rest to fail or just not secure.

If that doesn't fix it, it's probably time for a repair technician or start swapping card positions. You could start with pulling everything but the Processor and see if the trouble goes away, then add cards into the system.

Carl

Posted on Apr 04, 2011

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