Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Xerox Workcentre 24. 20 months
That is a software processing error.
Do you have it set up as a printer? If so, try removing the print cable and power it on that way.
If that doesn't work, you need to have the firmware reloaded. That can only be done from a laptop with Xerox software on it.
Posted on Oct 03, 2008
With a 657, most likely the main board has failed. It is not uncommon at all, That is a general problem with that model.
What you can try is, looking from the front of the machine, the main board is located on the back right side. removing 2 screws and releasing the levers will allow you to slide the processor board out of the machine. You can try just reseating,,,, removing and shoving the board back into the machine, and seeing if that helps.
Most likely, either the board has failed, or the memory battery had exceeded its life and the memory is not working.
Wish I had a more positive answer for you, but the 657 is getting older, and those lithium batteries are failing. I have to add though, that those processor boards, have failed pretty frequently over the years.
What you can do is go onto Google and look up "the parts drop" ,,, call them and ask for Britt, and see what he has as far as that producut is concerned. That machine is actually made byn Toshiba, you may be be able to find either a Xerox, or Toshiba repair dealer in your area that has that board and will fix it reasonably. If you find a Toshiba dealer other than a Xerox dealer. Tell them it is the same machine as a Toshiba E-120, they are exatly the same.
Posted on Oct 17, 2008
Driver Download page:
Windows 2000 Driver
Posted on Mar 22, 2009
Here is the easy solution to fix the issue :
Click on the link and follow instructions to fix the issue.
Posted on Apr 01, 2010
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