Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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ER FF code

We've unplugged ours several times and hours later we're back to ER FF on the display. NOW WHAT????????????

Can the Fresh Food Fan and motherboard be replace by us and how expensive are they?
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disappointed in the product
k3jlee@msn.com

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It's not an easy task to replace the fan motor, but the motherboard is rather easy. You can buy the parts at Sears. At least they can give you a part number and you may be able to locate one online cheaper. Good Luck, Mack

Posted on Aug 06, 2008

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Error on display er ff


Hi, here are the error codes and meanings for your Refrigerator

Error Code, All Error Codes will have an ER on the left side, followed by the error on the right:
Er IF - Icemaker Fan Error - This can be caused by frostaccumulation on or around the icemaker fan. Unplug the unit for 3-4hours to allow this to melt off. If error code persists, call CustomerService.
Er FF - Freezer Fan Error - This can be caused by frost accumulationon or around the freezer fan. Unplug the unit for 3-4 hours to allowthis to melt off. If error code persists, call Customer Service.
For remaining error codes, try unplugging the unit for a couple ofminutes to reset the unit. If the error code persists, call CustomerService
Er FS - Freezer Sensor Error
Er rS - Refrigerator Sensor Error
Er ds - Defrost Sensor Error
Er dH - Defrost Heater Error
Er CF - Cooling Motor Error
Er CO - Communications Error


Thank you.

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Refrigerator displaying error "ER FF".


Error Code "Er FF" indicates a problem with the unit's freezer fan.

The freezer fan controls the temperature in the freezer. The source of this error is most likely ice buildup. As with the Er IF error, allowing the unit to thaw should resolve the issue.

This can be caused by frost accumulationon or around the freezer fan. Unplug the unit for 3-4 hours to allowthis to melt off. If error code persists, call Customer Service.

Hope this helps.

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This is an error code that pertains to the evaporator motor but could also be the main board.
If the evaporator motor is running, the main board will probably need to be replaced.
It could be a wiring problem but it's not very likely.

If the motor is not running, some voltage checks will need to be made, at the motor and board, to determine which component has failed.
These checks require a meter and can be difficult to make, even for a technician.

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I'm no major appliance repairman. However, after reading several posts, I investigated the issue further since I received an ER FF on the front panel. I have a LFX25960SW refrigerator. I pulled the top and bottom baskets out, and was able to take the back panel out from inside. There was a solid block of ice built up around both fans and wires. I took a blow dryer and gradually melted the ice around the fans and wires. Then, as I was able, I pulled the remaining ice chunks off of the wires. I put the thing back together and it cleared the message. My wife says no more LG appliances for us. :)

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The fix is (1) defrost your refrigerator which means you'll loose all your food if you don't have another unit to keep the food in until it's done defrosting or (2) to dismantle the entire freezer by removing all the trays and railing so that you can pull the back panel far enough to get the front end of a hair dryer over the top lip of the panel to melt the ice. My unit had ice build at the top right and left corners behind the panel. I opted for the latter and didn't have to throw any food away.

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Well, this may be a solution, at least in our case. While were were unpacking the refrigerator and dumping food into coolers, we also unloaded the freezer, even though it appeared to still be running.

After clearing it out, we noticed that the icemaker device in the upper left corner was all iced up, like an old freezer does without self-defrosting. We thought our machine was a self-defroster and this made us suspicious.

We unplugged the appliance and defrosted this upside-down iceberg in the freezer. After it was cleared out, we plugged it back and and lo and behold, the thermostat came on! Here it is 12 hours later and it is still running.

So, it may not be the actual cause, but I can't come up with another solution at the moment. By the way, it makes us wonder if the error code "FF" that we had stood for "freezer fan". Perhaps that iceflow interrupted the fan or its circulation, somehow? In any event, other people with this same error code (FF) might check for icing forming around the icemaker.

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Error message er if


Hi. Error FF is your Fresh Food Fan. Otherwords, the evaporator fan motor has failed. You should replace the motor and motherboard. You may get by just replacing the motor. Sears doesn't manufacture the refrigerator. They just pay extra to have Kenmore put on it. Its the manufacturer that needs to back their equipment. If you bought it from Lowes, you can't hold Lowes responsible for the ongoing issue. They sell the same refrigerator. Anytime this model refrigerator displays an Error code, unplug it for 5 miniutes and replug it. Sometimes it was a computer misfuction. Good luck! Mack

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