Question about NorStar Meridian 9617 USB Telephone with Personal Voice Dialer (A0724060)

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Is this service free? After a thunderstorm, our two Meredian 9516 phones will not work. The phone lights up and says extension in use but no dial tone, just a busy signal. Does the phone need to be reset, if so how do I do this. Thanks, Bill

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Extension in use means there is not enough battery showing on the line. On our Nortel phone, unplugging the line cord gets the same result (actually check tel line because it's no voltage). Take a phone out to the demarc point outside and plug it into the jack there. If you don't have dial tone, report it to the telco. If you do, then you have an inside wiring problem.

Carl

Posted on Apr 04, 2011

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