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I have a Bosch WFK 5730 Washing Machine (getting a bit old now!!). The washing cycle has now stopped using the fabric softener in the drawer. The rest of the wsh cycle appears to work as it should. Can anyone help me to know whether this is correctable or not; and if so how to do it? Thank you - Howard

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Getting old yes indeed, but the problem should be fixable.

There are two things to look for, firstly the cap on the fabric softener compartment.
You should remove the whole drawer, by pressing down the one part hooking it onto the outer Soap Box. Once done, you can take of the cap and clean it. These caps are usually blocked by softener build-up, and thus nothing can get through the hole to the drum - Most common problem if the compartment runs over with water but no fabric softener goes to the drum.

Or you should check the outer soap box. To do this is a bit more tricky - Remove the top panel, usually screwed tight at the back of the machine by 2 screws. After removing the panel, you should see the big detergent outer box, remove its top panel and clean the small water holes at its reverse. What happens here is these holes also get blocked (by age - you said it was old), and by unblocking these holes you will allow water to get through with no problem.

Good Luck

* If you found this solution helpful, please rat 4 thumbs up and leave a small testimonial. :-)

Posted on Apr 04, 2011

Testimonial: "Thanks very prompt reply. First attempt no good. Second excellent after some adaption. You have made an old man very happy."

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