Question about Novation Xiosynth 25 Midi Controller Keyboard Brand New

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Hello To whom it may concern,Thank you for your assistance Ive had the Xiosynth for about 4 days now,and the problem that occurs is that the console's programs and led's go all wonky and non-responsive ! it can happen when tweaking the parameters ,it has even happend it sound card mode while listening to music? The way i noticed it is the ''effects parameter's'' leds ALL light up? like ''4 to 5 ''of the leds light up and when pressing buttons that control a certain parameter, it will then control sumthing completely different ! WEIRD!! It happens for a few minutes then comes right ? Obviously this is not right, and there is a problem ! Would b greatly appreciated if you have any answers or suggestions! Thanx Brett Dylan Munnik

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  • Novation Master
  • 5,603 Answers

Since you have had this only four days, exercise your warranty rights immediately. If you have bought this used, it is likely you have bought somebody else's problem.

Posted on Apr 04, 2011

  • vidjilanti Apr 04, 2011

    So there is no way i could fix the problem by updating the OS on the Xio ?
    or reloading the Sound banks?

    I am running OS 2.1.o7
    Is that the most up2DATE OS?

    Could i upload a different bank ,then see if it continues !

    Good or bad idea ?
    Is there anything else i could try, before taking it back ?

    ThanX Brett

  • Fred Yearian Apr 04, 2011

    If you got a brand new unit it should be really up to date, at least enough for proper operation. I would NOT mess with trying anything as you might void the warranty.

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Posted on Jan 02, 2017

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