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I amtrying to open the filter to clean it but am only able to turn the dial a quarter turn to the left. It is now very slowly dripping water and i cant turn it either way! Is there a special way to turn it or is mine just very stiff?!

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Hi from retired Englishman in SW France,
Had the same problem with our Bosch, cap would not even turn!
Suggestions-
pour lots of anticalc/limescale fluid into any gap there is around the cap. Empty the machine and you can switch it off providing the door is open! Then pour the contents of at least 2 sachets of proprietary anticalc powder/liquid into the drum direct together with a kettle full of boiling water. Leave overnight at the very least. The following day run just a spin cycle as then there will be no water diluting the mix. This mix will go through the filter and motor and is likely to help release the filter/cap. If you feel like it, do the overnight again. If nothing else it will ensure that the heater element is clean!
I had to spend a couple of hours gently turning the cap back and forth until it finally released its hold- but the filter did not remain attached to the cap by its rubber ring. More patience, anticalc fluid and all was revealed!
I now run an anticalc clean regularly............which reminds me..............!
Good luck
John C

Posted on Apr 04, 2011

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