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My machine will not change to a new cycle. Yesterday I went to turn the knob off and begin a new cycle as the machine had finished and just as I went to turn the knob off the buzzer sounded again to mark the end of the cycle and since then it will not cancell the existing programme. The buzzer is sounding and the lights are at 'end' and on the last choice of spin. I have tried switching the machine on and off and also leaving the buzzer to stop itself and try again but to no avail.

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Hi from retired Englishman in SW France,
As you do not tell us the make and model I am having to guess ;-0)
I would gently suggest as a first step (sorry, no promises!) that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my complete guidance notes for checking both the drain motor filter and the drain motor ;-0)
-------------------------------------

If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!

Hope the filter is the problem and good luck!
John C

Posted on Apr 04, 2011

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