Question about HP Photosmart C7250 All-In-One Thermal Printer

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On my HP photosmart C7250 all-in-one printer, I get a message of "No Scan Options. Refer to device documentation to troubleshoot". Well, I have been able to scan to my computer in the past. Nothing's changed of which I'm aware. How can I scan again?

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

mspcrepair
  • 169 Answers

SOURCE: 1) can not scan to

Assuming you're using Windows XP, you either need to install the full software suite (to access copy, scan, fax and print features), or if you don't have the CD, download the package here:

ftp://ftp.hp.com/pub/softlib/software9/COL19845/mp-52268-4/100_228_PS_AIO_02_Full_Net_enu.exe

Let me know if this helps, and please remember to rate my answer :)

Posted on Sep 29, 2008

  • 1 Answer

SOURCE: Printer Won't Scan

I cant scan it says refer to documentation to troubleshoot. How do I fix this. Ishala

Posted on Nov 25, 2008

  • 1 Answer

SOURCE: HP Photosmart 3210 Printer will not scan any

I had the same problem and this is what I did to fix it.

Go to control panel
choose printers
look to left and find scanners and cameras
click scanner
a pop up should direct you to scanning options and will lead your scanner to scan the item


hope this helps

Posted on May 11, 2009

YourZEN
  • 820 Answers

SOURCE: How to scan using a hp officejet 6500?

Hello,

Support overview for the HP Officejet 6500:
http://h10025.www1.hp.com/ewfrf/wc/product?product=3795314&lc=en&cc=us&dlc=en&lang=en&cc=us

See the user guide from page 48 (=44) for how to scan:
http://h10032.www1.hp.com/ctg/Manual/c01669504.pdf

To use the scan features, your device and computer must be connected and turned on.
The printer software must also be installed and running on your computer prior to
scanning. To verify that the printer software is running on a computer running Windows,
look for the device icon in the system tray at the lower-right side of the screen, near the
clock. To verify this on a computer using Mac OS X, open the HP Device Manager, and
click Scan Picture. If a scanner is available, it will launch the HP ScanPro application. If
it is not available, a message appears to let you know that a scanner was not found.

Select Software & Driver Downloads in the support overview and next enter your operating system to get to the required software.

Posted on Dec 05, 2009

Riztech
  • 731 Answers

SOURCE: UNABLE TO SCAN - "NO SCAN OPTIONS - REFER TO

Hi,

Please click the below link for detailed step by step troubleshooting assistance.

Click here to get the solution


Regards
Riztech

Posted on Jan 09, 2011

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HP Photosmart c7250. WhenI try to scan to computer I get a message on the Photosmart screen - "no scan option" refer to device documentation to troubleshoot


have you tried to reinstall the software, first uninstall it from add or remove programs and then resintall it from the cd or we can get them from the internet.

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UNABLE TO SCAN - "NO SCAN OPTIONS - REFER TO


Hi,

Please click the below link for detailed step by step troubleshooting assistance.

Click here to get the solution


Regards
Riztech

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