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Hi my whirlpool washing machine keeps stopping with the clean pump light on. I have cleaned the filter at the front and removed the pump underneath to clean it and to make sure there was no blockage. It still will not work. Do I have to get a new washing machine it is only 2 yrs old.

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Hello
There should be a clean mode.You need to get some E A high effic cleaner.And run the machine in Deep cleaning mode.

This will clean the machine and drain.

Posted on Apr 04, 2011

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Posted on Jan 02, 2017

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1 Answer

Where do I clean the pump filter? Light keeps lighting to clean pump. Whirlpool front loader. A+A 5kg / 1200 AWO/D 4505


You have a code telling you to clean the pump now thats a first are you sure it says clean the pump filter? more info as to why you are needing to clean the pump filter its not really easy trust me, unless you have done it before which i am guessing you havent.

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Hi my washing machine starts but afta 5-10 minutes it keeps tellin me to clean pump... how do i do that and where is the pump?


Try cleaning the filter first. The filter is behind a flap on the lower part of the front panel of the machine. The flap is normally opened by pushing at one side - then unscrew the cap that is behind the flap and withdraw the filter. Clean it thoroughly and replace.
If this does not work you will need to remove and clean the pump itself, which is accessed from beneath the machine, but this is a more major job.

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Remove bottom plastic panel across the front of machine- it just clips off (use a small screwdriver or bread knife to prise off). You will now see a round filter behind this panel- unscrew anticlockwise to remove- this is the filter. Sometimes filter can be hard to remove if you have things jammed in it- give it bit of a jiggle and it should come out without forcing it. Remember- if there is still water in the machine, this water will come out on the floor once you remove the filter- put down some towels!! Happy fixing!!

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take top off machine. look down right side and you will see a disc about 50 mm in diameter, attached to this is a small flexible rubber pipe, take this off at the disc and blow through it,( you will need some type of pipe to connect to the rubber pipe).this worked for me with the very same problem.

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Unplug the machine.
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Jan 07, 2010 | Whirlpool Washing Machines

1 Answer

My towels always smell sour...it doesn't matter what detergent or fabric softener I use. I have the Whirlpool Duet front loading machine and dryer.


The filter on your pump is probably clogged with lint and stuff. You have to remove the bottom front panel, 3 torx screws underneath. The panel will drop and come off. Drain off the excess water from the drain pipe you see. The white filter cover is right in front. Get yourself a good plastic bag to collect water. Unscrew the filter cover and twist the filter out. Clean out all the stuff and put it back in carefully. Check your pump too.

On some models the filter is located ‘inside’ the big hose from the bottom of the tub. This takes more time to clean.

Next run your washer with 2 cups of bleach, hot water. After it starts agitating stop the washer & let it remain for 2 hours. Then continue the wash.

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FO2 is the code for long drain. The filter on your pump is probably clogged with lint and stuff. You have to remove the bottom front panel, 3 torx screws underneath. The panel will drop and come off. Drain off the excess water from the drain pipe you see. The white filter cover is right in front. Get yourself a good plastic bag to collect water. Unscrew the filter cover and twist the filter out. Clean out all the stuff and put it back in carefully.

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1 Answer

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Remove the bottom panel, 3 screws. Drop the panel down. The pump will be in front of you.
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Unplug your machine and unclip the plastic trim panel across the bottom of the machine (front) to reveal the circular pump filter cover. Unscrew this cover with your fingers and remove any debris inside. Put the cover back on, clip the panel back on and try your machine again. Should be fine.

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