Question about Toshiba Satellite A100-S8111TD Notebook

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CD/RW and DVD Rom have disappeared and will not register

I saw a post from Feb where someone else is going through the same issues I am. One day I was sitting pretty with a working DVD Rom and a CD/RW. The next day - nothing. It does not show up in the Boot sequence and it shows a yellow exclamation mark next to the devices in the Device Manager. The troubleshooting tab won't work and I am unable to have it read or find a newer driver.

Per your reply to this other individual, you stated you may have some sort of program patch? If so, is it brand specific? I am working on a Dell; XP environment; Sony CDRW; Hitachi DVD Rom. If you still have it and think it may work for me - I would love to get it from you. I am absolutely at my wits end. Any help you can provide would be greatfully accepted. ~ Maria (jimmieandmaria@gmail.com) I can't find any solution to restoring my DVD-RAM

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The yellow question mark generally indicates that the drivers are needed for the device. Right click on the device and choose uninstall, then reboot. The machine will find the drive and reinstall it automatically, then search for driver updates or patches. If for some reason the drivers were completely deleted from the system, follow the link bellow for Dell support to find the driver or any updated drivers or patches.

http://support.dell.com/

Posted on Aug 05, 2008

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If it doesn't show up in the boot menu then you have a hardware problem.
Check the cables are connected properly to the mainboard and the drives. Disconnect one drive and see if you can see it in the boot order.
Do the drive lights come on/flash at all when you switch it on?
HTH

Posted on Aug 05, 2008

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