Question about Acer Aspire One Netbook 8.9" Notebook
Start the machine in "safe mode" by tapping F8 during startup on the black screen where it says "press delete to enter setup" select "safe mode with networking". When the pc starts, go online and google "Download malwarebytes" download and install malwarebytes. allow it to update itself and then run a full system scan. It will find hundreds of malware, trojans and worms. click remove infected and restart the machine in safe mode again, this time without networking. load malwarebytes again and click the Quarantine tab at the top then click "delete all". Restart the pc normally if the infection is still there, write down the name of this antivirus it wants you to buy. restart the pc in safe mode with networking again and google the name of the software. you should be able to find details of this software from somewhere like whatthetech.com . (the software itself is actually the main virus and it funnels other nasties into your system) the details you find should be things like the name of the .exe file which causes the program to start. Search your hard disk(s) for the .exe file or the name of the software. when the search finds a file, click "open containing folder" and delete everything in that folder. Anything that won't delete, move elsewhere and rename. Finally, restart your pc normally and run malwarebytes again.
This, after spending quite a while searching for the files on the HDD, will cure your problem.
Posted on Apr 04, 2011
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Posted on Jan 02, 2017
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