Question about Garmin StreetPilot 7200 GPS Receiver

3 Answers

Suddenly have no audio from speaker or earphone jack

* Settings
Audio Output--internal speaker
Guidance and tones--On
All volume levels--100%
Mute--Off

What am I missing?

Steve



Posted by on

  • profsteve Aug 12, 2008



    The Garmin is working perfectly except for the sound.

  • profsteve Sep 04, 2008

    To tech 48,

    I just found your comment. Garmin wants $350 ifI return it for service. Thanks for trying

    Steve


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3 Answers

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  • 638 Answers

The settings you have done are proper
This may be a cold solder connection or mechanicaly defective component on the circuit board. There are many parts in that unit that can cause the described fault.
still try this

connect it to my car stero via a
cassette adapter.
hope this helps.
thanks.
please do rate the solution.

Posted on Sep 04, 2008

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You do not seem to be missing anything. Sorry to say, you may just have a bad audio circuit in the unit. You can try resetting it. If it has a reset button press it and see if that helps. If you have no reset button, disconnect power for a few minutes and then reconnect it and see if that helps.

You seem to have the settings right so other than a reset there is not much you can do with it but take it to a service center that works on them. It may be hard to find one locally, parts and service data are not readily available for Garmin products. Here is the information you would need to get in touch with Garmin.

Website url:

http://www8.garmin.com/support/warranty.html

Other information:

STEP 1: Contact Garmin Technical Support to receive an RMA number.
Suddenly have no audio from speaker or earphone ja - greycornerrightcccccc.gif Call or e-mail Garmin Technical Support Specialists to describe the problem you are experiencing and request a Return Material Authorization (RMA) tracking number. You will need to provide the unit's serial number (if applicable), your return shipping address, and a daytime telephone number.
***Aviation Panel Mount or Aviation Remote Mount products require an authorized person to return the aircraft system to service after product repair. Please arrange RMA's through your favorite Authorized Garmin Aviation Service Center.***
Phone: 1-800-800-1020 913-397-8200 Fax: 913-397-8282 For Garmin AT products only: Phone: 1-800-525-6726 (U.S.) 1-800-654-3415 (Canada) 503-391-3411 Fax: 503-364-2138
STEP 2: Ship the unit, along with the RMA number, to Garmin.
greycornerrightcccccc.gif Once you have received the RMA number, securely package the unit and ship it (insured) to the following address:
Garmin International 1200 E. 151st Street RMA Number: (insert your RMA number here - see above) Dock Door #18 Olathe, KS 66062 USA For Garmin AT products only: Garmin AT, Inc. RMA Number: (insert your RMA number here - see above) 2345 Turner Rd. SE Salem, OR 97302

Posted on Aug 08, 2008

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Is display icon appear on the unit are all normal?

Posted on Aug 08, 2008

  • micromaster
    micromaster Sep 04, 2008

    did your unit has an earphone plug or any auxillary speaker output.. kindly check and test by plugging an earphone..


    let me know


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1 Answer

Garmin Nuvi 610- working perfectly then sudden crackling and now loss of sound/or at best crackly and intermiitent sound- but map/navigation and on-screen directions fine


Check the audio output setting on the nuvi. There is a possibility that the FM Transmitter setting has been turned on or that the device has been muted.
To check the audio output setting:
  1. Touch the Speaker icon below the Wrench icon.
  2. At the bottom of the screen, touch Audio Output.
  3. Make sure that the Internal Speaker is selected and touch OK (660, 670, 680, and 5000 models only).
  4. Make sure that the MUTE box does not have a check mark in it. If it does, touch the box to clear the selection.
  5. Make sure the volume level is at a reasonable percent level.

Sep 24, 2010 | Garmin Nuvi 610 GPS Receiver

Tip

No Sound or Garbled Sound on a Nuvi Series GPS


I've seen many posts of "No Sound" or "Garbled Sound" for the Garmin Nuvi Series. This is a common problem with the Nuvi.

In order to troubleshoot this problem, we need to determine if it's a hardware or software issue or a setting issue.

No Sound:

1. Try the obvious. Is your volume setting turned up?

2. Is the sound muted with the mute button?

3. If your Nuvi has a FM transmitter, is it selected to "FM" or "Speaker"? The "FM" setting will mute the internal speaker. Setting it to "Speaker" will send sound to the speaker.

Garbled Sound:

1. Does the sound seem to be better at lower volume settings?

If you still can't hear audio or if the sound is garbled, then we now have to determine if the internal speaker is defective. The easiest way to do this is:

1. Plug a set of headphones into the headphone jack. Now try listening to the sound. Listen for the touchscreen beeps, MP3 audio, voice directions, etc. Try adjusting the volume using the headphones. If you can hear sound through the headphones and it's clear and not garbled, then your internal speaker is defective.

The headphone jack is not only a jack but it's also a switch. When you plug in your headphones, the audio amplifier of your Nuvi is switched from the internal speaker to the headphone jack. When you unplug the headphones, your Nuvi's audio amplifier is reconnected to the internal speaker.

Now, if you can't hear audio through either the internal speaker or the headphone jack, you may have a different problem.

1. The internal audio amplifier (hardware) is defective.
2. There is a software problem. You could try resetting your Nuvi with the reset button or perform a factory reset. The software problem is more likely if you can hear MP3 audio or touch screen beeps but not speech.

The internal speaker has a voice coil. The voice coil is nothing more than a thin piece of long wire, wrapped around a magnet, numerous times. If you can't hear any sound, it is very likely that this coil is "open"; meaning that the wire has broken inside. If the sound is garbled, this is an indication that the speaker is mechanically defective and not reproducing the sound as it should. The speaker has a "diaphram" that moves in and out as it reproduces sound. If the diaphram has been damaged, it can't move in or out like it should and reproduce the sound clearly. There is also a possiblity that the voice coil has shorted windings, meaning that instead of it being a long piece of wire, it's now shorted to its adjacent windings and is electrically shorter now. Again, this can impact the reproduction of sound.

So, why did your speaker go bad?

1. It's possible it was defect in the manufacturing process and failed prematurely.
2. You might have had the volume up too high. I recommend using the lowest volume level possible. High volume levels put greater stress on the diaphram and may overheat the voice coil.
3. A speaker is an electro-mechanical device. It's subject to being damaged if you happen to drop or jar your Nuvi and/or operate it outside of its normal operating parameters.

What's the Next Step?

If your Nuvi is under warranty, I strongly suggest that you contact the manufacturer and tell them what happened. Tell them all of the steps you have gone through to confirm that the speaker is defective. If the warranty is still in effect, they should repair or replace your Nuvi.

If your Nuvi is out of warranty, try calling the manufacturer anyway. You have nothing to lose. Maybe they will replace it anyway.

If you have no sucess with the manufacturer, you will need to take your Nuvi to someone who is qualified in repairing your Nuvi.

I hope this tip has been helpful to you. Feel free to contact me if you have further questions or require further assistance with this problem.

Best wishes,
- Jim
http://www.sharcnet-usa.com

on Oct 01, 2008 | Garmin Nuvi 350 Car GPS Receiver

Tip

No Sound or Garbled Sound on a Garmin Nuvi GPS


I've seen many posts of "No Sound" or "Garbled Sound" for the Garmin Nuvi Series. This is a common problem with the Nuvi.

In order to troubleshoot this problem, we need to determine if it's a hardware or software issue or a setting issue.

No Sound:

1. Try the obvious. Is your volume setting turned up?

2. Is the sound muted with the mute button?

3. If your Nuvi has a FM transmitter, is it selected to "FM" or "Speaker"? The "FM" setting will mute the internal speaker. Setting it to "Speaker" will send sound to the speaker.

Garbled Sound:

1. Does the sound seem to be better at lower volume settings?

If you still can't hear audio or if the sound is garbled, then we now have to determine if the internal speaker is defective. The easiest way to do this is:

1. Plug a set of headphones into the headphone jack. Now try listening to the sound. Listen for the touchscreen beeps, MP3 audio, voice directions, etc. Try adjusting the volume using the headphones. If you can hear sound through the headphones and it's clear and not garbled, then your internal speaker is defective.

The headphone jack is not only a jack but it's also a switch. When you plug in your headphones, the audio amplifier of your Nuvi is switched from the internal speaker to the headphone jack. When you unplug the headphones, your Nuvi's audio amplifier is reconnected to the internal speaker.

Now, if you can't hear audio through either the internal speaker or the headphone jack, you may have a different problem.

1. The internal audio amplifier (hardware) is defective.
2. There is a software problem. You could try resetting your Nuvi with the reset button or perform a factory reset. The software problem is more likely if you can hear MP3 audio or touch screen beeps but not speech.

The internal speaker has a voice coil. The voice coil is nothing more than a thin piece of long wire, wrapped around a magnet, numerous times. If you can't hear any sound, it is very likely that this coil is "open"; meaning that the wire has broken inside. If the sound is garbled, this is an indication that the speaker is mechanically defective and not reproducing the sound as it should. The speaker has a "diaphram" that moves in and out as it reproduces sound. If the diaphram has been damaged, it can't move in or out like it should and reproduce the sound clearly. There is also a possiblity that the voice coil has shorted windings, meaning that instead of it being a long piece of wire, it's now shorted to its adjacent windings and is electrically shorter now. Again, this can impact the reproduction of sound.

So, why did your speaker go bad?

1. It's possible it was defect in the manufacturing process and failed prematurely.
2. You might have had the volume up too high. I recommend using the lowest volume level possible. High volume levels put greater stress on the diaphram and may overheat the voice coil.
3. A speaker is an electro-mechanical device. It's subject to being damaged if you happen to drop or jar your Nuvi and/or operate it outside of its normal operating parameters.

What's the Next Step?

If your Nuvi is under warranty, I strongly suggest that you contact the manufacturer and tell them what happened. Tell them all of the steps you have gone through to confirm that the speaker is defective. If the warranty is still in effect, they should repair or replace your Nuvi.

If your Nuvi is out of warranty, try calling the manufacturer anyway. You have nothing to lose. Maybe they will replace it anyway.

If you have no sucess with the manufacturer, you will need to take your Nuvi to someone who is qualified in repairing your Nuvi.

I hope this tip has been helpful to you. Feel free to contact me if you have further questions or require further assistance with this problem.

Best wishes,
- Jim
http://www.sharcnet-usa.com

on Sep 30, 2008 | Garmin Nuvi 660 GPS Receiver

1 Answer

Garmin Nuvi 680 no longer has any audio


Hello :

It's a common software problem with your device . To correct the problem I recommend you to reset it .

Here is how to reset your device :

1:Turn the Nuvi on.

2:Touch the tools icon on the main screen. The tools icon is represented by a wrench surrounded by a blue circle.


3:Touch the "Settings" icon which appears as a wrench.

4:Push the "Restore" button at the bottom of the screen. A confirmation message will appear asking to confirm restoring the Nuvi to factory settings. Push yes to restore the factory settings
............................................................................................
Try this for hard reset .

Turn off Garmin device. Press down on bottom right corner of the touchscreen [ Don't let go ] , and then power on the GPS unit. You should be prompted whether do you really want to erase all user data, or asked if do you really want to start up in maintenance mode. Press “Yes” to reset (warning: all data will be erased and lost, so backup before proceeding) or enter maintenance mode.

PLEASE DON'T FORGET TO RATE !

Apr 15, 2010 | Garmin Nuvi 680 GPS Receiver

1 Answer

No sound


Check the audio output setting on the nuvi. There is a possibility that the FM Transmitter setting has been turned on or that the device has been muted.
To check the audio output setting:
  1. Touch the Speaker icon below the Wrench icon.
  2. At the bottom of the screen, touch Audio Output.
  3. Make sure that the Internal Speaker is selected and touch OK (660, 670, 680, and 5000 models only).
  4. Make sure that the MUTE box does not have a check mark in it. If it does, touch the box to clear the selection.
  5. Make sure the volume level is at a reasonable percent level.

Aug 13, 2009 | Garmin Nuvi 660 GPS Receiver

Tip

No Sound Issue on the Garmin Nuvi Series


I've seen many posts of "No Sound" or "Garbled Sound" for the Garmin Nuvi Series. This is a common problem with the Nuvi.

In order to troubleshoot this problem, we need to determine if it's a hardware or software issue or a setting issue.

No Sound:

1. Try the obvious. Is your volume setting turned up?

2. Is the sound muted with the mute button?

3. If your Nuvi has a FM transmitter, is it selected to "FM" or "Speaker"? The "FM" setting will mute the internal speaker. Setting it to "Speaker" will send sound to the speaker.

Garbled Sound:

1. Does the sound seem to be better at lower volume settings?

If you still can't hear audio or if the sound is garbled, then we now have to determine if the internal speaker is defective. The easiest way to do this is:

1. Plug a set of headphones into the headphone jack. Now try listening to the sound. Listen for the touchscreen beeps, MP3 audio, voice directions, etc. Try adjusting the volume using the headphones. If you can hear sound through the headphones and it's clear and not garbled, then your internal speaker is defective.

The headphone jack is not only a jack but it's also a switch. When you plug in your headphones, the audio amplifier of your Nuvi is switched from the internal speaker to the headphone jack. When you unplug the headphones, your Nuvi's audio amplifier is reconnected to the internal speaker.

Now, if you can't hear audio through either the internal speaker or the headphone jack, you may have a different problem.

1. The internal audio amplifier (hardware) is defective.
2. There is a software problem. You could try resetting your Nuvi with the reset button or perform a factory reset. The software problem is more likely if you can hear MP3 audio or touch screen beeps but not speech.

The internal speaker has a voice coil. The voice coil is nothing more than a thin piece of long wire, wrapped around a magnet, numerous times. If you can't hear any sound, it is very likely that this coil is "open"; meaning that the wire has broken inside. If the sound is garbled, this is an indication that the speaker is mechanically defective and not reproducing the sound as it should. The speaker has a "diaphram" that moves in and out as it reproduces sound. If the diaphram has been damaged, it can't move in or out like it should and reproduce the sound clearly. There is also a possiblity that the voice coil has shorted windings, meaning that instead of it being a long piece of wire, it's now shorted to its adjacent windings and is electrically shorter now. Again, this can impact the reproduction of sound.

So, why did your speaker go bad?

1. It's possible it was defect in the manufacturing process and failed prematurely.
2. You might have had the volume up too high. I recommend using the lowest volume level possible. High volume levels put greater stress on the diaphram and may overheat the voice coil.
3. A speaker is an electro-mechanical device. It's subject to being damaged if you happen to drop or jar your Nuvi and/or operate it outside of its normal operating parameters.

What's the Next Step?

If your Nuvi is under warranty, I strongly suggest that you contact the manufacturer and tell them what happened. Tell them all of the steps you have gone through to confirm that the speaker is defective. If the warranty is still in effect, they should repair or replace your Nuvi.

If your Nuvi is out of warranty, try calling the manufacturer anyway. You have nothing to lose. Maybe they will replace it anyway.

If you have no sucess with the manufacturer, you will need to take your Nuvi to someone who is qualified in repairing your Nuvi.

I hope this tip has been helpful to you. Feel free to contact me if you have further questions or require further assistance with this problem.

Best wishes,
- Jim

on Sep 30, 2008 | Garmin nuvi 350 GPS Receiver

1 Answer

Volume made a couple of odd noises and then stopped speaking


Plug a headset into the audio jack and see if there's audio when Jack or Jill speak. If no audio there, you've got a defective audio amplifier stage. If audio can be heard through a headset, you've got a blown speaker.
You'll need to send it back to Garmin for repair in either case, though in the case of a blown speaker, you <could> use external Ipod-type speakers, if you didn't mind the kludge.

Feb 01, 2009 | Garmin Nuvi 660 GPS Receiver

1 Answer

Garmin GPS - suddenly has no sound - it just cut out


1. Are you sure the volume setting is all the way up?

2. Are you sure the sound isn't muted?

3. Have you tried a pair of headphones in the headphone jack? If the headphones have sound, your internal speaker is bad. If you don't feel like sending it back for repair, you can purchase a FM transmitter like those used on IPODs and CDplayers and plug into your GPS's headphone jack and play the audio through your car's FM stereo.

4. If you don't hear sound from the headphone jack, most likely the audio output section is defective and you'll need to send it back to Garmin to be repaired.

Please let me know if I can be of further assistance to you.

Good luck!

- Jim

Mar 17, 2008 | Garmin Nuvi 660 GPS Receiver

1 Answer

Voice directions not working.


First, ensure that you are using the unmuted internal speakers by pressing the power button twice while the unit is on.

Do you hear beeps (button tones) through the speakers?

These are a couple things to try:

1. Change the voice from English TTS (JILL) to English TTS (JAKE) - This will demonstrate whether the voice database has been corrupted.

2. Tap the power button twice while the unit is on to switch back to fm transmitter and attempt to use your radio to tune the sound. If you succeed here, you may indeed have a problem with your internal speaker. A return of the product may be necessary.

Dec 28, 2007 | Garmin Nuvi 610 GPS Receiver

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