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My acer laptop starts up then goes to a black screen and says, a disc read error occurred. Press ctrl alt del to restart. After doing so, it does the above mentioned, over and over.

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Hi,
It seems the operating system of your laptop is corrupted. Try to reinstall the Operation System if you have the recovery CD/DVD which came with the laptop.

Posted on Apr 04, 2011

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Doesnt startup,but rather displays "A disk read error occurred.Press Ctrl+Alt+Del",it does that again and again


maybe a usb device plugged? if not try in bios\boot sequence to set cdrom - hd - usbdev. then try to boot with the puppy sturdust linux cd. if it work is just the internal hd; format it and reinstall. hope it help bye

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I would do a complete operating system reinstall.
The M15x uses a program called Dell Datasafe Local Backup for factory restores. You can access this program from launching the application from within Windows (it is on the Start Menu), or by using the F8 Windows Boot Options menu. Press F8 after the iniital POST screen (Alien Face), but before you see the Windows logo on the screen. There should be an option to repair Windows, which will launch you into a recovery mode that allows you to restore the system. This option is available even if you have uninstalled the Dell DataSafe Local Backup app from Windows (I did, as its constant polling causes stutterin in Blu-Ray playback). Good luck!

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1 Answer

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Make sure you do not have any devices plugged in to the computer like a USB flash drive or a MMC. Usually what you have to do about that is to drain the power of the computer. Turn it off, remove the battery, unplug the AC adapter and then press the power button for 5 secs. Turn it on using the AC adapter alone. if you still get the same message, You will have to physically open the back of your laptop and reseat the Hard drive. If it still wont correct the problem, restart you computer and either press f2 or delete to enter the BIOS page. check if the HDD is properly detected and try to reload the BIOS defaults. now if any of these wont work, call ACER and most probably your Hard Drive is bad.

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Do you have a 3.5 diskette in your floppy drive??
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This means you HDD is either corrupt or faulty, try downloading a copy of Hirens BCD to try to access the HDD (or use and external HDD enclosure) and if you can, put it back in the laptop, if not reformat it and reinstall windows.

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tnx
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