The drivers for the printer/scanner might have been corrupted
you might have to uninstall the printer restart your computer then reinstall the printer
click start control panel administrive tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you might see a yellow?question mark this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options plus you can troubleshoot
also
http://majorgeeks.com/DriverMax_d5260.html . DriverMax is a new tool that allows you to download the latest driver updates for your computer. No more searching for rare drivers on discs or on the web or inserting one installation CD after the other. Just create a free account, log in, and start downloading the updates that you need.
You can also export all your current drivers (or just the ones that work ok) to a folder or a compressed file. After reinstalling Windows you will have everything in one place!
Most of the situations when Windows is running slower are caused by faulty driver installations. Windows stores all versions of older drivers just in case you want to go back; sometimes it messes up older versions with more recent ones. The Export Wizard will only export the drivers you select by copying the needed files to a folder or a compressed ZIP file.
After reinstalling Windows all drivers will be back in place in less than 5 minutes - sparing you of searching, inserting disc after disk and losing precious time. The Import Drivers wizard allows you to install all the drivers that you exported earlier. The entire operation might take up to 5-10 minutes.
Just one single computer restart will be required after all drivers are reinstalled!
DriverMax is able to display a complete report of all drivers (versions, release dates) installed on your system. This feature can also be very useful when you want to analyze the differences between the drivers installed on different machines. Hope this helps
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