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Hi I have a medion laptop (e7214) when I turn the laptop on the screen doesnt light up but the laptop fuctions as normal you can see in the sunshine that the icons are there but the sceen is to dark to operate, ive tried fn key with the sun key but nothing , any help ,cheers

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  • johnokav Apr 04, 2011

    I tried connecting to a monitor , and when I switched the laptop on, it came good , not sure why , but thanks for your time , cheers John

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Hi There and Welcome to Fixya,

Seems like you're having an LCD/LED backlight issue - here's what you got to try in order to determine if the problem is with the hardware side of your LCD screen :

  • Boot to the BIOS mode - first, make sure that the computer is turned OFF. Turn it back on and start pressing the 'DEL' key repeatedly (depending on the system's built, sometimes it's the 'F2' key).
  • A different screen (DOS like) will appear, stop pressing keys and observe if the problem persists in this mode.
  • If it is, then I am recommending to try an external monitor (from a desktop) and plug it in to transfer the display.
If the display is good from the external monitor, then it's 100% that we're having a backlight issue. Replacing/repairing a backlight requires a certified/trained technician that can deal with intricate laptop parts - so with this, you may contact Medion's support and check for repair options.

Here is the link to their website :

MedionUSA

I certainly hope this helps, Thank you for using FixYa.

Posted on Apr 04, 2011

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