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I have HP scanjet 5300c, I would like to know the availability and price for wall-mount power supply module- 100-120vac for this modele. I believe your part # C7690-84200

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Where is your location, USA, UK, AU etc?

Posted on Aug 05, 2008

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  • HP Master
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I have so far found one source for this power adapter, the price is very high in my opinion and I will keep looking, but here it is.

http://www.everprint.com/online/SIMDetail.asp?partno=C7690-84200

I will look for cheaper deals.

Posted on Aug 05, 2008

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2 Answers

Hp PSC1210 All-In-One not turning on


HP makes a couple of different power cords for the PSC 1210 and their other printers. First make sure you are using the correct power cord (Amperage and voltage). Unplug the power cord (from the wall and the printer and from a power module if you have one). Leave all of the sections unplugged for at least 15 seconds to reset the power module/printer.

Next connect the power cord to the wall outlet and to the power module if present and check if the LED (if present lights up). If it doesn't try another outlet. In either case, check what the outlet voltage/amperage is at the end of the power cord with a multimeter (before you plug it into the printer). If you have a power module, then check the Amperage (it will be a DC current out).

If you are not getting the correct voltage and amperage out or the LED doesn't light (with a known good outlet), try a different power cord/module.
You can order these from HP.

If you have the correct power at the cord, plug the power cord into the printer and attempt to turn it on. (Press and release the power button.) If the printer still doesn't come on, the unit needs service. Contact HP if the printer is under warranty. Decide if it is worth fixing if it is out of warranty.

I hope this helps.

Cindy Wells
(I've had to use the HP Repair/Replacement service after a unit was in a home that was hit by lightning. Due to printer availability, an HP gift card was provided to buy a new printer.)

Dec 11, 2011 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Hp laserjet 1020 meltdown


Hi,

Try this out:

Some printers require time to turn on. These printers may or may not give feedback in the form of blinking light(s). Wait up to a minute for the power light to come on before proceeding with the steps below. Instructions If the printer uses a power adapter (module), follow the instructions below. If the printer uses only a power cord, see the section below entitled “ If the printer uses only a power cord .” If the printer uses a power module Follow the steps below to ensure power is properly supplied to the printer:
  1. Check the power module part number against the part number listed in the User’s Guide to ensure the proper power adapter is being used.
  2. Disconnect the power cord or adapter from the wall outlet.
  3. Disconnect the printer data cable from the printer.
  4. Disconnect the power cord from the printer, wait thirty seconds, then reconnect the power cord to the printer.
  5. Disconnect the power cord from the power module and reconnect the power cord to the power module. This may not be necessary if the power module has a permanently attached power cord.
  6. Reconnect the power cord directly into a working wall outlet. If the power cord was plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead. NOTE: "The HP Photosmart 8100, 8400, and HP Deskjet 6000 series printer power cords feature a green LED built into the power plug. If the LED is not glowing, the power module may have failed. Proceed to step 7 below.
  7. If the printer still will not turn on or the power LED built into the power cord is not glowing, plug the printer into a wall outlet in another room. If the printer or power LED turns on when connected to an electrical outlet in another room, there is a problem with the power in the original room.
  8. If there is still no power to the printer, then the power module, cord, or printer may be defective. Try the power module/cord on another HP Deskjet or Photosmart printer, of the same model if possible, to see if the power module is functioning. If the power LED is still not glowing, the power module may be defective. Replace the power module and cord.
  9. If the power module/cord works on the other printer, then this printer is defective. Service your printer.
  10. If you cannot determine whether the problem is the printer or the power module/cord, or if another printer is not available to test with, replace the power module/cord first. If this does not resolve the issue, service your printer.
If the printer uses only power cord Follow the steps below to ensure power is properly supplied to the printer:
  1. Check the power module part number against the part number listed in the User’s Guide to ensure the proper power adapter is being used.
  2. Disconnect the power cord from the wall outlet.
  3. Disconnect the printer data cable from the printer.
  4. Disconnect the power cord from the printer, wait thirty seconds, then reconnect the power cord to the printer.
  5. Reconnect the power cord directly into a working wall outlet. If the power cord was plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead.
  6. If the printer still will not turn on, plug the printer into a wall outlet in another room. If the printer turn on when connected to an electrical outlet in another room, there is a problem with the power in the original room.
  7. If there is still no power to the printer, then the power cord or printer may be defective. Try the power cord on another HP Deskjet or Photosmart printer to see if the power cord is functioning.
  8. If the power cord does not work on the other printer, it is defective. Replace the power cord.
  9. If the power cord works on the other printer, then this printer is defective. Service your printer.
  10. If another printer is not available to test with, carefully inspect the power cord for damage.
  11. Inspect the power cord for visible damage. If the power cord is damaged, replace the power cord first. If this does not resolve the issue, or if the power cord looks fine, then service your printer.

Goodluck,
Dont forget to rate me as fixya..

Jan 30, 2008 | HP LaserJet 1020 Printer

1 Answer

We lost the powercord...can we get a replacement?


If you mean the power cord from the wall AC outlet to the power module, you can find those any place that sells computers. It's a standard 3-prong power cord used on almost everything now. If you mean the power module that connects to the printer, it's available direct from HP, but it's also available from many eBay sellers and other sources at a much lower price. Search eBay for "Q7310-60003", the part number, and you'll find a bunch to choose from.

May 16, 2011 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

My printer will not come on at all. i have the adapter in to the wall jack but nothing happens. i have checked to ensure the wall jack works.


Solution one: Make sure the electrical outlet works
Unplug the power cord from the electrical outlet.
Plug another appliance into the electrical outlet to make sure the outlet works.
If the electrical outlet does not work , plug the product into another outlet that does work.
If the electrical outlet works, but the product still does not turn on , continue to the next step.
Solution two: Make sure the power supply is compatible with the HP product
The term power supply refers to both the power module and the power cord.
NOTE: To make sure that your product and power supply are compatible, HP suggests you use the original power supply shipped with your product.
Example of a power module Example of a power cord
NOTE: The power module might have a permanently attached power cord, or the power cord might detach from the power module.

Make sure the voltage and amperage specifications printed on the power supply match the voltage and amperage specifications printed on the HP product.
Voltage and amperage specifications printed on the power supply Voltage and amperage requirements printed on the HP product

If the voltage and amperage specifications between the product and the power supply are compatible, make sure the connector on the power cord is the same shape and color as the connector on the HP product.
WARNING: Do not force a power cord into an HP product that is incompatible with the HP product (different shape or size).

If the power cord is not compatible with the product, replace the power cord with a compatible cord. To buy a compatible cord, right-click the following link, How to Buy HP , and then click Open in New Window .
If the power cord is compatible with the product, but the products still does not turn on, continue to the next step.
Solution three: Reset the power module and test the power
Step one: Reset the power module
The power module has a safety feature inside that protects the product during a power surge. If you experienced a recent power surge, the power module might need to be reset. Use the following steps to reset the power module.
Unplug the power supply from the rear of the product.
Unplug the power cord from the electrical outlet, power strip, or surge protector.
If the product uses a power module with a detachable power cord, disconnect the cord from the power module.
Wait 15 seconds.
Reconnect the power cord to the power module.
Plug the power cord back into the electrical outlet. Do not use a power strip or surge protector.
Check to see if the power module has an LED.
If the power module does not have an LED, continue to the next step.
If the power module has an LED, check to see if the LED lights up.
If the LED does not light up, contact HP to replace the power module. To buy a compatible power module, right-click the following link, How to Buy HP , and then click Open in New Window .
If the LED lights up, continue to the next step.
Step two: Test the power on the All-in-One
Follow these steps to test the power on the product.
Reconnect the power supply to the rear of the product.
Press and quickly release the Power button to start a Power On/Off cycle. Do not hold the button down.
Figure 1: Press and quickly release the Power button

If you press and hold the Power button too long, the product might turn on and then off without restarting. If this happens, press and quickly release the Power button again.

If these steps resolved the issue , there is no need to continue troubleshooting.
If the issue persists , see the next step.
Solution four: Test the power with a compatible power cord from a different product
If you have another available power cord that is compatible with your product, use the alternate cord to repeat the steps in Solution three: Reset the power module and test the power .
If the product turns on with the alternate power cord, the original power cord caused the issue. Contact HP to replace the power cord. Right-click the following link, How to Buy HP , to buy a compatible power cord.
If the product does not turn on with the alternate power cord, continue to the next step.
Solution five: Service the HP product
If you have completed all the preceding steps and are still experiencing a problem, service the product.

Mar 26, 2011 | HP PSC 750 All-In-One InkJet Printer

2 Answers

My macbook does not detect my HP scanjet 5300c


Hello,
Please try with the "Hp Image Zone" application, that you can download from HP's website, or install with your CD.
Does that help?

Aug 04, 2009 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Won't power on


The product uses a power cord, if the power supply is a power cord with electrical connections at each end. Figure 1: Power cord c00057913.jpgThe product uses a power module, if the power supply is a power cord connected to a power module. Figure 2: Power module c00745315.gif
  • If the product uses a power module (adapter), go to Step two: Check if power is supplied from the power module.
  • If the product uses only a power cord, go to Step three: Check if power is supplied from the power cord.If the product uses a power module (adapter), follow these steps to make sure that power is properly supplied to the product. Figure 3: Power module c00745315.gif
    1. Check the power module part number against the part number listed in the User’s Guide to make sure that the proper power module is being used.
    2. If the power module has a permanently attached power cord, do the following.
      1. Disconnect the power cord from the wall outlet.
      2. Disconnect the power cord from the product.
      3. Wait 30 seconds.
      4. Reconnect the power cord to the product and the wall outlet.
    3. If the power module has a detachable power cord, disconnect the power cord from the power module and reconnect the power cord to the power module.
    4. If the power cord was plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead.
    5. If the product does not turn on, or the power light built into the power cord does not glow, plug the product into a wall outlet in another room.
      • If the product or power light turns on when connected to a wall outlet in another room, there is an issue with the power supply in the previous room.
      • If there is still no power to the product, then the power module, power cord, or product might be defective. Proceed to the next instruction.
    6. Connect the power module or power cord to another HP Deskjet or Photosmart product to see if the power module is functioning.
      • If the power light does not glow, the power module might be defective. Replace the power module and the power cord.
      • If the power module or power cord works on the other product, the product facing the issue might be defective. Proceed to Step four: Service the product.
If the product uses only a power cord, follow these steps to make sure that power is properly supplied to the product. Figure 4: Power cord c00057913.jpg
  1. Inspect the power cord for visible damage.
    • If the power cord is damaged, replace the power cord.
    • If the power cord is not damaged, continue with the next instruction.
  2. Disconnect the power cord from the wall outlet.
  3. Disconnect the power cord from the product.
  4. Wait 30 seconds.
  5. Reconnect the power cord to the product.
  6. Reconnect the power cord to the wall outlet.
  7. If the power cord was plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead.
  8. If the product still does not turn on, plug the product into a wall outlet in another room.
    • If the product turns on when connected to a wall outlet in another room, there is an issue with the power supply in the previous room.
    • If there is no power to the product, then the power cord or the product might be defective. Proceed to the next instruction.
  9. Connect the power cord on another HP Deskjet or Photosmart product to see if the power cord is functioning.
    • If the power cord does not work on the other product, the power cord is defective. Replace the power cord.
    • If the power cord works on the other product, the product facing the issue might be defective. Proceed to Step four: Service the product.
Step four: Service the Product If you have completed all the steps listed above and are still experiencing a problem, service the product by calling hp at 1800-474-6836

Apr 29, 2009 | HP Photosmart D5160 InkJet Printer

2 Answers

Missing cords


http://www.partshere.com/online/detailadv.asp?partno=Q7310-60003 go here and order everything you need.if we may assist you further feel free to contact me or one of our other techs.RICHARDM69

Dec 06, 2008 | HP Photosmart 2410 All-In-One InkJet...

2 Answers

Can't find a power supply adapter for hp 5400c Scanjet - should be 12VDC ? Wish I knew how to modify to accept a hp 4400c Power Adapter


DO NOT buy anything from Impactcomputers.com !!! Link for HP AC power module goes to this website, they are thieves. Send wrong parts, charge you to ship it back, and charge huge restocking fees. Customer service at this site are expert at lying to you. Google "complaints for Impactcomputers.com" and you will see they have 96 complaints to the better business bureau in just a few months. You will never get the part you need from them, they will rip you off.

Oct 23, 2008 | HP Printers & Copiers

1 Answer

Upgraded from windows 2000 to xp


software problem..check website for updates.

Feb 25, 2008 | Compaq Inkjet Ij1200 Printer

1 Answer

Hp 1315 all in one


The all-in-one product does not turn on If the all-in-one product does not turn on at all, try the following actions in order to determine the cause:
  1. Unplug the power supply from the wall outlet.
  2. Unplug the power supply from the back of the printer.
  3. Remove the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
  4. Wait at least 20 seconds, then, plug in the supply back into the wall outlet.
  5. Plug in the power supply back into the printer.
  6. Press the power button to turn the printer on.
  7. For models that have an external power supply module, verify that the power supply module is plugged in correctly. Some power supply modules have a green LED built into the connector end or on the power supply module. This LED will be lit if power is present. If the LED is not lit, replace the power supply module.
  8. Plug the power cord into a different electrical outlet. If the all-in-one product has an ADF with an external cable plugged into the back of the product, use the following procedure:
    1. Turn off the unit.
    2. Unplug the power cable from the wall outlet.
    3. Unplug the ADF cable from the back of the product.
    4. Plug the ADF cable to the back of the product.
    5. Plug in the power cable to the wall outlet, and turn on the power.
      1. If no change, the problem is not the ADF.
      2. If the problem clears, turn off the all-in-one, unplug the power cable, and reconnect the ADF.
      3. If the error returns, the ADF is defective. Contact HP Customer Care to get the ADF replaced.
  9. Disconnect the computer parallel cable from the back of the all-in-one product and try to turn on the product again. The computer might be grounding out through the parallel port. If this corrects the issue, check the grounding of the computer and outlet.

Jan 08, 2008 | HP PSC 1315 All-In-One InkJet Printer

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