Question about Apple iPod MA446LL/A MP3 Player

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Unresponsive ipod? My iPod hasn't been working correctly for the past few weeks, but I haven't worried too much about it until now. It would randomly come on and run the battery down. More than half of the time, when I would click on a song to play, it wouldn't play--just stay at 0 seconds. It always worked after a few resets with the center/menu button. Today it isn't doing anything. It worked fine less than 24 hours ago, but now it's not showing up on the computer, nothing on the screen when I reset, not charging from my iTrip--nothing. We just got a new computer, and I don't have my music backed up. I'll do anything to fix it, I just don't know what's going on.

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  • Elisabeth
    Elisabeth Aug 05, 2008

    Thanks for your response. Like I said, it's not doing anything when I reset it. How do I go about reloading the software?

  • Elisabeth
    Elisabeth Aug 05, 2008

    I don't see how that's possible, since my iPod doesn't show up anywhere--on iTunes or on My Computer.



    I've tried all the conventional things that you've suggested, to no avail.



    Do you think there is any chance that it will work again?

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  • Apple Master
  • 2,794 Answers

Reboot your IPod by holding down on the center button while pressing the menu button. The Apple logo will appear.

If it still continues, reload your IPod software from Itunes.

Posted on Aug 05, 2008

  • Tim Babcock
    Tim Babcock Aug 05, 2008

    Plug your Ipod into Itunes. Select the option to restore to factory settings.

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Fix an Unresponsive Ipod Screen
Many of today's electronic devices including cell phones, music players and portable game systems have a touch screen.
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Dry your hands thoroughly.
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Recalibrate the touch screen.
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http://support.apple.com/kb/ts2771
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Like all electronic devices, iPods sometimes freeze and become unresponsive.
Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working.
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Like all electronic devices, iPods sometimes freeze and become unresponsive. Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working. All versions of the iPod have a way to reset their hardware should they stop playing music or refuse to turn off.

Check the "Hold" switch on the top case of your iPod to be sure it isn't activated. An iPod will appear frozen and unresponsive if this feature is activated. A lock symbol will appear on your iPod's screen if it is in Hold mode. Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button. Press both buttons at the same time and hold them for up to 8 seconds. Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen. Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod. Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it. Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons. Connect your iPod to its powerblock or a computer if it is still frozen. Wait 5 minutes and then try to reset it. Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again.

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Like all electronic devices, iPods sometimes freeze and become unresponsive. Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working. All versions of the iPod have a way to reset their hardware should they stop playing music or refuse to turn off.

Check the "Hold" switch on the top case of your iPod to be sure it isn't activated. An iPod will appear frozen and unresponsive if this feature is activated. A lock symbol will appear on your iPod's screen if it is in Hold mode. Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button. Press both buttons at the same time and hold them for up to 8 seconds. Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen. Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod. Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it. Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons. Connect your iPod to its powerblock or a computer if it is still frozen. Wait 5 minutes and then try to reset it. Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again. Hope this helps.

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Check the "Hold" switch on the top case of your iPod to be sure it isn't activated. An iPod will appear frozen and unresponsive if this feature is activated. A lock symbol will appear on your iPod's screen if it is in Hold mode. Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button. Press both buttons at the same time and hold them for up to 8 seconds. Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen. Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod. Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it. Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons. Connect your iPod to its powerblock or a computer if it is still frozen. Wait 5 minutes and then try to reset it. Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again. Hope this helps.

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