Question about Fisher and Paykel GWL11 Top Load Washer

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Hi I have below problem with my F&P top load washer Mdl GWC11 HK ; Washer stops and beeps for attention after each filling up cycle with the wash temp red and green LED lighted up and blinking. The cycle resumes after wash temp selected on cold wash and pause/start button depressed. My machine does not come with hot wash facility. Any help will be most appreciated. Thank you very much.

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  • revod Apr 05, 2011

    Hi Jahn27

    Thank you very much for your reply and informations. My thermistor reads 7500 ohms at approx 25 degree C. Likely is spoilt? How to get into diagnostic code mode? My machine is model GWC11 EXCELLENCE.

    Thank You

  • revod Apr 05, 2011

    Your solution indeed is helpful and informative. Thank You once again.



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The flashing of the cold(green) and hot(red) LEDs indicates a user fault which means no water is entering the machine. This could mean either the hot and cold water faucets are not turned on, no water in the water supply line, the inlet chamber thermistor is faulty,or one of the valves is not working. Make sure water is running in the water supply lines and the faucets are turned on.

Since the machine works on cold wash, the problem is either the hot water valve is not working or the inlet chamber thermistor is out of range. It is likely that the thermistor seal is leaking and/or the thermistor is shorted. The machine control 'thinks" the water is too hot and does not activate the water valve if the thermistor is shorted. Swap the hot and cold water valve wires and the fill hoses in order to check the hot water valve. Cold water should fill in when a cold wash is selected if the hot water valve is working and the thermistor is therefore shorted. Verify this by measuring the resistance of the thermistor which is normally 10,000 ohms at 77degrees Fahrenheit (25 degrees centigrade) and goes down as the temperature increases. Replace the thermistor if shorted or the hot water valve if cold water does not come in when a cold wash is selected and the valves wires and the fill hoses are swapped.

Let us know if you need further advice. Please accept the solution should you find it helpful or informative. Accepting the solution will not stop you from communicating with the expert. You can still communicate with the expert should you need further advice regarding the issue stated herein.

Posted on Apr 04, 2011

  • Jahn27
    Jahn27 Apr 05, 2011

    The machine is equipped with self-diagnostics that automatically flashes a fault code through the Wash Progress LEDs when a problem is encountered. The code is flashed as a combination of flashing Wash Progress LEDs. Indicate clearly which among the LEDs are flashing, if there's any, to determine the fault code and the appropriate action needed to be undertaken to address the problem. Regarding the thermistor, it looks like it needs to be replaced.



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