Question about Zanussi ZWF1630 Front Load Washer

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Hi there I have a Zanussi ZWF 1631 F washing machine that has just stopped mid cycles. It is still full of water and has clothing inside. I have tried using the skip button and go straight to drain but nothing happens(time display goes down for a couple of mins and then saye "E20". Have turned off machine and tried the reset process of holding in start and skip together. This results in all display leds to flash from top to bottom,left to right. Then turn off machine again and "ELE" is displayed on screen. This results in it slowly turning once to the left and then to the right repeatedly. Have tried turning machine off and choosing different cycle but nothing happens. I'm sure "E20" is something to do with pump but have recently took out pump and cleaned it out! Would the machine just stop mid cycle if pump has problem? Many thanks for any help given in advance. Paul

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: zwf 1631 w

Have you took the front cover off and looked for the strainer which is located before the water pump. I have seen many of them plugged tightly, causing the water not to drain. Look inside the owners manual that came with the machine. It also should give you some things to check that would cause the code E20 to keep flashing. Hope this helps.

Posted on May 09, 2008

  • 17 Answers

SOURCE: zanussi electrolux washing machine zwf1431w

Error E20 means the machine has failed to pump out. 1st check the filter at the bottom right hand side there may still be water inside if so pull the grey tab to the left of the filter there should be a thin hose extend it put it into a shallow dish and pull the cap off to let the water drain this may be a slow process. When the filters out look into the hole with a torch to see if any obstructions in the pump impeller this looks like a cross. If the filters and pump are clear it may be the pump has failed.

Posted on Dec 17, 2008

blueextc3221
  • 15935 Answers

SOURCE: error cde E20 on zanussi

E20 is an error code for drainage failure.



Check where the appliance drain hose connects to the house drains for a blockage.

If it's onto a spigot under the sink, take them off and check both for a blockage.

If these are ok then it's likely to be a blockage in the pump.



You'll need to drain the water out manually.

Put a shallow dish below the filter and slacken the filter.

Tighten it to stop the flow of water while you empty the dish.

Once empty, take the filter out, clean out the debris and ensure nothing is left jamming the pump.

Before refitting the filter, put the machine on drain or spin and listen at the filter housing to see if you can hear the pump running.

If you do, fit the filter and try the machine again.


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Posted on Sep 17, 2010

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Error E20 means the machine has failed to pump out. 1st check the filter at the bottom right hand side there may still be water inside if so pull the grey tab to the left of the filter there should be a thin hose extend it put it into a shallow dish and pull the cap off to let the water drain this may be a slow process. When the filters out look into the hole with a torch to see if any obstructions in the pump impeller this looks like a cross. If the filters and pump are clear it may be the pump has failed.

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