Question about Sony Televison & Video

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All the buttons on my RM-GD005 work correctly EXCEPT the rocker switches to scroll through stations and the volume - (the little round mute button is not working either. The Buttons that work all light up the little red TV light at the top of the control - the buttons that do NOT work don't do this. Functioning of the "bad" buttons sort of phased itself in - they got a little hard to use - only eorked intermittently - then conked altogether.

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  • malolo2 Apr 04, 2011

    Thanks - that sounds like the right answer actually - makes good sense anyway. Unfortunately I can't open the remote to get at the circuit board! I found two little cross point screws under the battery cover - but undoing these does NOT seem to loosen anything. Tried sliding the top back as well as pulling them apart - but short of damaging it I really can't open it. Almost as if the beast was cast in one piece. A new "original" is horribly expensive - there is supposed to be an "electronically identical" substitute for about a quarter the price - or I could try a universal. Had some bad experiences with a universal a couple of televisions back - it lost its programming all the time and it was very fiddly to get it back. Can you think of any likely tricks to get it open? Otherwise I might just have to get a substitute.

  • malolo2 Apr 05, 2011

    Yes

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Your remote control's internal button contacts on the circuit board may just need cleaning. If there is some residue, or debris, or oxidation inside on the surface of the circuit board it may be interfering with the correct operation of only a few buttons in particular.

It does not sound like a battery connection issue or a bad transmitter since most of the other buttons work fine.

You can try unscrewing, and disassembling the remote control in order to access the contact pads on the circuit board.

First check if there are any screws holding the remote control halves together. Be sure to open up and look inside the battery compartment as well. Once all the holding screws are removed, then gently pry the two halves of the remote control apart.

Use a cloth or a paper towel and some Isopropyl alcohol to clean off the surface of the circuit board and the underside of the button pads. Now check the circuit board for any signs of excessive wear, cracks, or oxidation on the copper contacts. You can use a pencil eraser to gently polish the copper contact pads on the circuit board if necessary. Once the unit is cleaned, just reassemble it and replace the screws and then try it out.

If you did see any significant damage inside or cracks in the circuit board, then you are probably going to have to eventually replace the remote. A wide variety of universal remotes to suit your needs and budget are available at any decent electronics store.

Please comment back here to this page if you have any questions, or just require further general assistance and I will respond as soon as I see it.

Thank you very much and good luck.

Posted on Apr 04, 2011

  • Joe2
    Joe2 Apr 04, 2011

    Yeah, some of them can be tricky to open even when the screws are removed.



    There are usually a bunch of little plastic tabs inside that keep the two halves together. The trick is usually to start at one end, usually then battery end, and pry open the two halves a bit with a flat head micro screwdriver.



    Start wherever you can find a little bit of play and pry open a gap, then just run the screwdriver along the gap until you get to a spot that is held together by one of the interior tabs. Then use the screwdriver or your fingers to try popping each tab loose in turn and the two halves should eventually come apart.



    Just try not to gouge the plastic too much or snap the little plastic tabs inside off completely. If you can't get it apart, that's fine, some are a lot more difficult than others even with experience.



    You could always opt for the universal remote. Although I would stay away from the really cheap universal remotes and I would certainly not bother paying full price for a factory replacement. Just get a really good dependable one from Logitech Harmony, or Sony, or a similar brand that comes with with good documentation, service, and product support. It makes a huge difference compared to the old cheapo ones. Then you can use it for all your electronics and it will be a pleasure to use for years to come.



    Good luck.



    Joe.

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