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13.20.00 jam in top cover - HP LaserJet 5200tn Printer

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Press the "down arrow" to get step by step info.
Open the top cover, remove the toner cartridge.
Remove any paper inside.
Lift the metal flap and remove any paper.
Make sure that the paper size matches the tray settings and the dial on the tray.
Reinstall the toner and close the top cover.

Posted on Apr 04, 2011

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I don't have the manual and the red light is on. Is that the toner needing replacing and how do I do it?


Here are the things that a steady red light may indicate (from the Owner's Manual):

led-erroron17.jpg A paper jam has occurred. To solve the problem, see "Clearing Jams in the Paper Tray". The front cover is open. Close the front cover. The top cover is open. Close the top cover. The paper tray is empty. Load paper in the tray. See "Loading Paper". A toner cartridge is not installed. Install a toner cartridge. See "Installing the Starter Toner Cartridge".
• A paper jam has occurred. Check the paper tray area.
• The front cover is open. Close the front cover.
• The top cover is open. Close the top cover.
• The paper tray is empty. Load paper in the tray.
• A toner cartridge is not installed. Install a toner cartridge.

Jul 26, 2011 | Dell 1110 Laser Printer

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Hi, My hp k550 is blinking at lights 1 and 4. How can I fix this problem please? Thanks


Issue

The power light and resume light is blinking.

Power light and resume light is blinkingc01576793.gif Solution one: Press the resume button

Load paper in the paper tray and press the resume button (c01219285.bmp ).

Try to print the job. If the issue continues, proceed to the next step.

Solution two: Clear the paper jam

Step one: Clear the jam from the back and top of the product

  1. Remove any paper loaded in the output tray.
  2. Turn off the product.
  3. Push the button on either side of the rear access panel or duplex unit and remove it. Figure 7: Removing the rear access doorc01576794.jpg
  4. Locate any jammed paper inside the product and pull it out towards you.
  5. If there is no jam, push the latch on the top of the duplex and lower its cover. Figure 8: Lower the product coverc01576795.jpg
  6. If the jam is there, carefully remove any jammed paper and close the cover.
  7. Replace the rear access panel or duplex unit.
  8. Open the top cover.
  9. Check for and remove any jammed paper by gently pulling it out.
  10. Make sure that there are no scraps of paper stuck between the rollers.
  11. Close the top cover, turn on the product, and resend the print job.


Try to print the job again. If the issue continues, proceed to the next step.

Step three: Service the printer

If you have completed all the steps listed above and are still experiencing a problem, service the product.

Cause

The product might be out of paper or there might be a paper jam.

Feb 28, 2011 | Office Equipment & Supplies

1 Answer

Paper jammed at this time error message show on control panel 13.05.00-Jam in top cover area open front covers and Transfer unit. Fuser is hot transfer unit can be easily damaged. Check left side of...


This error comes when media doesn't come to fuser delivery sencor with in the specified time it may be due to improper paper picking or fault in registration ***...
clean the paper feed rooler & registration *** path ur problem will resolve defin...........

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Error during 1st install of paper


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Paper jam on top cover but ther is no paper on top


check for stuck up key sensor, hook type that detect paper passing, some time that key dislocate.

Apr 15, 2010 | Office Equipment & Supplies

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Screen display 290 jam remove original


290/291/292 Scanner Jam
1 Open the ADF top cover.
2 Remove the jammed paper by gently pulling it straight out.
3 Close the ADF top cover, and then load the documents back into the ADF.
Note: To prevent document jams, use the scanner glass rather than the ADF for thick,
thin, or a mixed set of documents.
4 Press Start to resume.

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How do I fix a paper jam? I've got paper jam around the exit roller and I can't get it out?


There should be a way to unlock one of the sides. Try taking out the toner cartridge and going in that way. If you can see the paper, get a pair of needle nose pliers and SLOWLY see if you can pull the paper out.

Sep 21, 2009 | Samsung CLP-510 Laser Printer

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13.20.00 Jam in top cover area, no jam


pull your fuser out and you will find the jam and reason for the noise. it is pulled from the rear 2 covers and 2 screws

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In order for a jam message to reset to READY, the printer logic is looking for an "06 COVER OPEN" message. The top cover of the machine must be opened to clear the jam message. If the top cover interlock switch is stuck closed, the printer logic never clears the jam message, even after all the paper has been removed. The printer appears hung with the paper jam message and can only be made READY by powering the printer Off and back On.

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2 Answers

Jam in top cover area


Replace your paper pickups and set your paper tray setting correct, both in the tray and the settings menu. That should help you out. The part# for paper-pickups is RF5-3739.

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