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We are having problems receiving faxes but printing is fine we do not seem to have a ringtone signal

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First make sure dial tone form wall is working, just plug in a hand set. If no dial tone, call phone company. If dial tone then make sure line is plugged from wall into fax port that says Line not TEL. Can you send faxes ok?

Posted on Apr 04, 2011

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I am having trouble with the printer. The DR is working fine. It sounds like it is printing, however it does not. print. There seems not to be a problem with ink The printer is not printing. I...


Definitely you have a problem with the printer.
That will not prevent you from sending faxes out, but did you try to make a copy?

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You have to have either a dedicated phone line just for the fax --or-- pay your phone company approximately $2 a month for a service called Distinctive Ringtone. This service will ring a certain way when you have an incoming fax. You will then configure your fax machine to pick up when this distinctive rington is heard. The ringtone is usually two or three quick rings. Your fax machine's settings will have this setting.

Unfortunately, you can't just plug your fax machine into your phone line and start sending/receiving faxes. Look through your fax machine's manual regarding the distinctive ring service. Good luck!!

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1 Answer

BARRIE@NORTONBARRIE.CO.UK


RECEIVED IN MEMORY
If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in its memory.
When the problem is resolved as described, the fax stored in memory is printed automatically.
bullet_s.gif Ink is low or has run out while receiving a fax: replace the FINE Cartridge.
bullet_s.gif Paper size/type setting is incorrect: correct the paper size/type setting.
bullet_s.gif Paper has run out while receiving a fax: load the paper and press the OK button.
bullet_s.gif Output Tray is closed: open it.
bullet_s.gif OFF is selected for AUTO PRINT RX: select ON.
bullet_s.gif You pressed the Stop/Reset button to cancel printing of a fax: press the FAX button.

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RINGER IS SET TO SILENT MODE,PLEASE CHANGE IT HAPPY FAXING OMNIPRESENT

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1 Answer

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Make sure the phone cord from the wall is plugged into the port in the back of the machine labeled "line" and NOT "phone"

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Samsung LaserJet prints completely black pages


We had the same problem with our SCX but we replaced the Part #: SCX-4521D3 toner/drum and it worked fine after that. We replaced the starter cartridge with a 3000 print capacity cartridge.

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