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My dads account got hacked and had yahoo take care of it and they changed the password and now can't get in it.... he needs to get addresses out of it can u help???

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Yes, this happened to me a few months ago; Yahoo told me that someone in Turkey logged into my account, so they had me change my password.

Go to the Customer Care page on the link below and use either the Password Helper or the Sign-In Assistance Request form.

http://help.yahoo.com/l/us/yahoo/edit/forms_index.html

If this solution helps you, please rate.
Thank you for using FixYa!

Posted on Apr 04, 2011

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Posted on Jan 02, 2017

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2 Answers

My Yahoo account has been compromised hacked into and password changed


if is compromised you cannot get anything back... sorry

Nov 19, 2013 | Computers & Internet

1 Answer

Yahoo help center


Many times, you can recover a hacked or compromised Yahoo! account after using on-site password-recovery tools.
The process can take a few minutes to complete, but once you are finished you'll be back in your account.
If the password-recovery method does not work, then you can always contact the security group at Yahoo! Inc. via email.
Of course, you'll need access to a secondary email address to message the company's support team.

Type "login.yahoo.com" into the browser's URL address field.
You are greeted by the Yahoo! account sign in page.
Click the "I can't access my account" link in the box on the right side.
Select the "My account may have been compromised" option from the choice of sign in problems.
Click the "Next" button.
Type your Yahoo! ID and security code on the next page.
Click "Next" to continue.
Select an alternative email address to send a reset link to.
This only works if you previously added a secondary email address.
If not or the alternative email address has been tampered with, then select the "I can't access any of the above" option.
Click "Next."
Answer the security questions on the next few pages.
You will usually have to answer at least two security questions.
Enter a new password and repeat the password when prompted.
Click the "Next" button to finalize the password-reset process.
Recover a compromised Yahoo! e-mail account
http://www.trishtech.com/internet/recover_a_compromised_yahoo_account.php

How to recover your Hacked Yahoo! Account
http://pctechnotes.com/how-to-recover-your-hacked-yahoo-account/

Aug 03, 2013 | Computers & Internet

1 Answer

It appears someone has hacked into my yahoo email acct, my friends are sending messages that my yahoo email address is sending them malware & making it look like I am sending them something to open. ...


This has become a common problem in the past couple of months. Please follow the steps below in order:

1. Log on to your Yahoo mail account. Check in the "Sent" folder. If you see the bogus messages in question in that folder, then it can be assumed that someone has hacked your password and is using your account to send spam. You would then need to go to Step 3 (skip 2).

2. If you do NOT see the bogus messages in your "Sent" folder, then your Yahoo account has likely not been hacked, but rather someone else's computer (which does not use Yahoo) is infected with a malware bot that is sending out the messages independently of Yahoo, but spoofing your address as the sender. It gets the addresses to send to from that computer's contacts/address book. If this is the case, then you can't do much but advise your friends of the facts and that you're not responsible for the messages. Then go to Step 3.

3. In either of the above instances, it would be a good idea to first terminate your present Yahoo account, and open a new one with a different e-mail address. Choose a completely new, and hard to guess, password and new "secret questions." Advise your friends and contacts of your new address.

The problem that arises in these instances is that the user doesn't want to have to change their e-mail address, as that causes some inconvenience and is time-consuming. They would rather just change their password and secret questions and leave it at that. IF your situation is as in Step 1 (your account was hacked), then this MAY be sufficient. However, whomever hacked it knows your address and basically who you are, and had access to your address book. Your security is compromised any way you look at it.

The safest and most reliable method is to change your address, and your password/secret questions...and to advise your friends to please make sure their computers are clean of malware.

I strongly suggest using SpyBot Search & Destroy v1.6.2 from Safer Networking for malware protection. It is highly regarded, free, and not too difficult to use.

Hope this is helpful.

Dec 31, 2010 | Yahoo Mail

2 Answers

My account hackers by other users


hello there!
Unfortunately, if you cannot access anymore your email account, even if you tried to enter your username and password. You just have to open a new account, and this time make sure that you will be careful and please do not use any password that links with your username to avoid this happening again.
Regards, fossildude

Oct 15, 2010 | Yahoo Mail

1 Answer

Dear sir some one change my girlfriend yahoo password. but he dont know what is her alternate email address, because he dont know about this,


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Sep 05, 2010 | Computers & Internet

2 Answers

My yahoo email adress is hacked and its password ,security question answer are changed.Any method to get access to my...


Contact YAHOO technical/customer support:

Yahoo! US contact information is:
Yahoo! Inc.
Phone: (408)- 349-3300
1-800-318-0631
(408)-349-1572
1-877-469-7847

Office Hours 8:30 a.m. to 5:00 p.m. PST
http://info.yahoo.com/

Yahoo! Customer Service
866-562-7219
408-349-3300
(408) 349-1572
8am - 5pm M-F (Pacific Time)
The E-Mail address for Yahoo! customer care is
cc-advoc@yahoo-inc.com

1 877 469 7847
Yahoo! Inc.
701 First Avenue
Sunnyvale, California 94089
Phone (408) 349-3300
Fax (408) 349-3301

Nov 19, 2009 | Microsoft Windows XP Professional for PC

2 Answers

Password consistently doesn't work after 2-3 weeks


It almost sounds like your yahoo account has been hacked. My father had a yahoo mail address that got hacked and they kicked him off for sending out spam. I would contact yahoo.

Nov 09, 2008 | Microsoft Windows XP Professional for PC

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