Question about Microsoft Office Computers & Internet
If you are absolutely certain that the serial number is correct and you are not entering it in wrong. Call Microsoft support and they will direct you to the right department. From there you will need your disc because there is a transparent serial number printed on the bottom side towards the middle. They will issue a new serial number but DON'T LOOSE IT. This is a one time deal.
Posted on May 05, 2011
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Posted on Jan 02, 2017
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