Question about HP PSC 1610 All-In-One InkJet Printer

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Hp psc 1610 all in one

First said carriage house jam, opened up then message went off and now says out of paper, load paper and press ok I did this many times to no avail. No jam either.

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Step one: Turn the All-in-One off and on again
Press the On button ( ) to turn the product off.
Press the On button ( ) again to turn the product on.
If the error message is not resolved, continue to the next step.
Step two: Clear any paper jam
Follow these instructions to clear a paper jam.
CAUTION: All paper jams must be removed from the back of the product through the rear access door. Pulling the paper from the front of the product rotates the paper feed roller in the wrong direction and can damage the product.
Turn off the product and unplug the power cord.
Turn the product around to access the back of the product.
Open the rear access door:
Locate the tab on the left side of the door and press it toward the right. The door will shift slightly to the right.
As the door shifts to the right, pull the door out slightly to release.
When the door is released, gently remove the door by sliding the door out and to the left.
Figure 1: Open the rear access door
From the rear access opening, gently pull the jammed paper out of the rollers.
NOTE: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the product. If all the pieces of paper are not removed from the product, more paper jams are likely to occur.
Replace the rear access door:
Insert the two posts on the right of the door into the holes on the right side of the opening.
Press the tab on the left side of the door toward the right. The door will shift slightly to the right.
As the door shifts to the right, push in the left side of the door to lock it into position.
Reconnect the power cord and turn the product on.
If the error message is not resolved, continue to the next step.
Step three: Make sure that the print carriage can move freely
Follow these instructions to make sure the print carriage can move freely.
With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
You may have to reach through the output paper tray to access the print carriage.
Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
Press the On button to turn on the product.
If the error message is not resolved, continue to the next step.
Step four: Remove the print cartridges
Improper placement or installation of the print cartridges can cause a carriage stall error condition. Follow these instructions to remove the print cartridges.
Make sure the printer is turned on.
Open the print cartridge access door, and then wait until the print carriage is idle and silent.
Figure 2: Opening the print cartridge access door
Press down lightly on the end of each print cartridge to release it.
The tri-color print cartridge is on the left.
The black or photo print cartridge is on the right.
Figure 3: Removing the tri-color cartridge
Slide both cartridges out and place them on a clean sheet of paper.
CAUTION: Do not touch the ink nozzles or copper-colored contacts. Touching these parts could result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.
Figure 4: Do not touch the copper electrical contacts or the ink nozzles
Disconnect the power cord.
Move the carriage all the way to the left with your hand.
Close the print cartridge access door.
Reconnect the power cord.
Turn the product on, if necessary.
If the error message is resolved, the placement of the print cartridges caused the problem. Complete Step five: Reinstall the print cartridges. There is no need to complete any steps after Step five.
If the error message is not resolved, complete Step five: Reinstall the print cartridges, and then continue with the subsequent steps.
Step five: Reinstall the print cartridges
Follow these instructions to reinstall the print cartridges.
NOTE: Make sure the cartridges are compatible. Compatible cartridges are listed in the product Users Guide and in the Printer Toolbox software.
Make sure the product is turned on, and then install the proper print cartridges:
Hold the print cartridge so that the nozzles are down and the contacts face toward the printer.
Place the cartridge in front of the correct slot.
Tri-color cartridges are marked with a triangle and go into the left carriage slot.
Black cartridges are marked with a square or pentagon and go into the right carriage slot.
Figure 5: Correct cartridge placement
Push the cartridge firmly into the slot until it snaps into place.
Figure 6: Inserting the print cartridges
Close the print cartridge access door.
Align the print cartridges.
Press OK at each of the prompts on the control panel to start print cartridge alignment.
NOTE: The cartridge alignment might take a few minutes.
After the page prints, alignment is complete.
Try the print job again to see if this step resolved the issue.
If the error message is not resolved, continue to the next step.
Step six: Make sure the control-panel faceplate is correctly installed
If the front panel faceplate (overlay) is already installed, and your product has been working for some time, do not attempt to re-install the faceplate. Press firmly on the faceplate to make sure it is fully seated, and then continue to Step seven: Plug the product directly into a wall outlet.
If the product has not been set up before, follow these instructions to make sure the front panel faceplate is correctly installed.
Position the control panel faceplate above the product.
Figure 7: Positioning faceplate
Press down firmly on all edges of the faceplate to secure it.
Figure 8: Pressing down firmly
Try the print job again to see if this step resolved the issue.
If the error message is not resolved, continue to the next step.
Step seven: Plug the All-in-One directly into a wall outlet
Follow these instructions to make sure that the product is properly connected to a suitable power source.
Make sure that the computer and the product have a three-prong power plug.
Unplug the power cable from the back of the product.
Unplug the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
Plug the power cable into the back of the product.
Try the print job again to see if this step resolved the issue.
If the error message is resolved, you do not need to continue with the rest of the instructions on this page.
NOTE: If the product prints when plugged directly into a wall outlet while unplugged from any power strips or surge suppressors, the power strip or surge suppressor may not be allowing sufficient voltage to reach the product.
If the error message is not resolved, continue to the next step.
Step eight: Perform a partial reset
Follow these instructions to perform a partial reset of the product.
Turn the product off by pressing the On ( ) button.
Unplug the power cord from the back of the product.
Plug the power cord back into the product.
Turn the product on by pressing the On ( ) button.
If the error message is not resolved, continue to the next step.
Step nine: Print a self-test page
Follow these instructions to print a self-test page.
Load letter, A4, or legal unused plain white paper into the paper tray.
Press the Setup ( ) button until Print Report appears, and then press the OK button. Self-Test Report appears on the control panel display.
Press the OK button.
The product prints a self-test report.
If the error message is not resolved, continue to the next step.
Step ten: Service the All-in-One
If you have completed all the steps listed above and are still experiencing a problem, service the product.

Posted on Aug 05, 2008

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I am haveing a problem with the Cartridge carrier jamming against a triangular part of the mechanism which gives a report on the monitor and the the printer ( HP 1600 ) of the carrage is jammed. Does anyone have a soluition. maloney@salsgiver.com

Posted on Sep 27, 2008

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1 Answer

I just changed the (2) ink cartridges in my HP PCS 1610 All-in-One HP printer and now get an error message "CARRIAGE JAM - OPEN DOOR. CLEAR CARRIAGE JAM, AND THEN PRESS OK." I don't see any jam...


Have you tried moving the carriage to see if it really is jammed? Maybe you haven't put the levers down properly on your new cartridges....remove them, see if the carriage slides, then refit them and check the carriage again. You wont visually 'see' a carriage jam,; you have to try moving it. By the way, if it doesn't move, DONT force it to try and overcome the jam try and reason out why it doesn't move.
Hope this helps!
nicam49

Jan 18, 2011 | HP PSC 1610v All-in-One Printer

1 Answer

A sheet of paper had remain in the cylinder


  1. Remove the rear cleanout from the printer.
  2. Gently remove any jammed paper or bits of paper.
  3. Close the HP Paper Feed Cleaning Kit software on the computer.
  4. Load plain paper in the printer paper tray.
  5. Press the Power button to turn the printer off.
  6. Press the Power button to turn the printer on.
  7. Try printing again. If the printer still does not pick up paper or if a paper jam occurs again, service the printer.


Other solutions customers found helpful » HP Paper Feed Cleaning Kit -- Clean the Paper Feed Rollers with the HP Paper Feed Cleaning Kit in Windows XP and 2000 » HP Deskjet, Photosmart, and PSC All-in-Ones -- 'Out of Paper' Error Message and the Printer Does Not Pick Up or Feed Paper » HP PSC 1600 and 2350 All-in-One Series Printers -- 'Paper jam: Press OK to continue' Message Displays on the All-in-One

Dec 15, 2010 | HP PSC 1610 All-In-One InkJet Printer

2 Answers

HP PSC 1610 printer gives error message: Carriage Jam, clear carriage. I open the door and there isn't a Jam. I tried the solution (clean cartridge, turn off/on couldn't reset) posted by nanotech 9 Aug...


If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

Follow the steps for fix HP Printer Carriage Jam

  • Turn off the printer and open it to see where the paper is stuck.
  • Manually move the carriage toward the opposite side.
  • Check the paper path and remove any piece of paper or any other object that is stuck in the path.
  • Reconnect the power cord and turn on the printer.

Aug 21, 2010 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

How to Clear carriage jam on HP PSC 1610 Printer? No obvious paper jam visible.


Dear it's the carriage jam error. so it mean that your carriage is jam not paper. so open the printer where you insert the cartridge. check whether it is jam or what . cartridge carrier is jam kindly turn off the printer and try to move the cartridge head by hand very gently and if seems to be stuck than check for anything which abort him to move freely so than might be anything like dust or else. when you get success in moving the head put some machine lubricant on the rod on which head moves and check it ok.

Dec 04, 2008 | HP Printers & Copiers

1 Answer

Print Cartridge Carriage Stalled


SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Nov 25, 2008 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

Hp psc 1610 printer ... error message alternates between carriage jam and out of paper


i cleaned the clear file strip behind the carriage by rubbing it between my fingers and my printer started working again. before that i had paper jam and carriage jam and it wouldn't do any printing or copying.

Nov 08, 2008 | HP PSC 1610 All-In-One InkJet Printer

3 Answers

Paper jams


Had this problem, too with HP PSC 1610 AIO, paper would pull in part way and stop, then display would indicate: Paper Jam, Clear Jam and Press OK, but there was no paper in the path at all. Found in HP forums that possibly the problem was a broken off piece that may be called the "x-bias" lever which is on a little spring inside the printer just to the left of the carriage bay on the right side of the device. There are two photos of "broken" and "not broken" at this forum site:
http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1085918
Since HP does not sell the little part to repair it, I phoned HP and got a good "trade-in, trade-up" price for a better device. Hope this helps someone else find the answer to the constant paper jam issue, as I always appreciate the FixYa forum help from everyone else here, too.

Apr 08, 2008 | HP PSC 1610 All-In-One InkJet Printer

2 Answers

Out of Paper. Load Paper Error


Check
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00265823&cc=nz&lc=en&dlc=en&product=422000&dlc=en&lang=en

"
s.gif
HP PSC 1600 and 2350 Series - Paper Jam or Paper Feed Problems"

When the all-in-one detects a paper jam, the following message appears: Paper jam: Press OK to continue . The computer might display the following message: There is a paper jam (or misfeed). Clear the jam and press the Enter, Resume or OK button on the HP PSC. This document will assist in correcting paper-feed problems such as paper jamming, print slanting, and multiple pages feeding into the all-in-one. s.gif Clearing paper jams

Jul 28, 2006 | HP PSC 2355 All-In-One InkJet Printer

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