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My sons computer says "Application

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The explorer.exe is basically what you see when you get running it is your desktop. so when that won't work you can't do anything. The file usually has a problem like this after getting a virus. Sometimes it can be caused by bad installations of software.
You can try to get it to boot into safe mode by holding down f8 after you power on. This should get you a menu that will let you start up in safe mode. Then you can uninstall or try to repair the problem.
The easiest but potentially destructive way is to restore the system. Depending on how that is setup it will either just fix windows or it can reformat the entire drive and everything you have on it can be lost. We usually have used a external drive and booted off of a windows install disk and repair or reinstalled windows. The system restore is usually started by holding down f11 when booting and this then shows you the restore menu. You can fix this but how depends on what important stuff you have on it. If there is nothing you care about just do the restore. If there is something you may want to talk to a local tech to either get the stuff off or to carefully fix the operating system. There is nothing wrong with your hardware it's just windows acting up so it is definitly fixable but you just need to be a bit cautious before doing it.

Posted on Apr 04, 2011


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