Question about Webroot AntiVirus with AntiSpyware & Firewall: Windows

1 Answer

When I try to run Webroot screen says: #####framework966##### a problem occurred during the upgrade process. To fix issue you must restart your computer. After it restarts, the Webroot upgrade resumes". First, I didn't initiate any upgrades. Second, it doesn't resume when compter is restarted. Now, the program simply is "stuck" doing nothing!

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have the same problem and been sending message to webroot but is still unresolved, have you any ideas

Posted on Apr 20, 2011

  • charles64 Aug 25, 2011

    I had the same problem and followed the instructions at the attached URL and it seems to be working so far. Hope it helps.http://www5.nohold.net/Webroot/Loginr.as...

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I'm getting an error from Webroot whenever I reboot. It says: Installation or Upgrade Error A problem occurred during the upgrade process. To fix the issue, you must restart your computer. ...


Webroot: This solution addresses Spy Sweeper 6.1 6_icon1.png and Webroot 2011 (version 7.0) 7_icon1.png

The Webroot Client Service must be running on your computer in order for Webroot software updates to function. If your updates are failing, follow the steps below to make sure the Client Service is started on your computer.
  1. Follow the instructions for your operating system.
    For Windows XP:
    1. Click the Start button, then click Run. The Run box opens.
    2. In the Run box type services.msc and press OK. The Services window opens.

  2. For Windows Vista or 7:
    1. Click windows_7_start_button.png or the Start button.
    2. Type services.msc in the Start Search box and press the enter key. The Services window opens.
  3. In the Services window, scroll down and locate Webroot Client Service.
  4. Right-click on the entry for Webroot Client Service and choose Properties from the menu that appears. The Properties box for the service will open.
  5. In this window, locate the Startup type. If it is set to Disabled, use the drop-down menu to change the setting to Automatic and click OK.
  6. Close the Services window.

Sep 01, 2011 | Webroot Spy Sweeper with AntiVirus:...

1 Answer

Where can i find firmware updates for LG GSA-4163B dual layer burner - believe it to be A106


You can download any available ODD (Optical Disc Drive) updates from http://us.lgservice.com. Click Product Support, click Optical, choose your model number from the list, and click go. Click the Drivers & Software tab. Download the latest version posted (highest number).

The firmware for all recent drives works with Windows. Before running the update, make sure the drive is empty. Close as many programs running the background as you can. Run the downloaded executable file to start the update. Some will automatically start updating the dive and some will require you to push "Upgrade" or "Start". If the firmware doesn't see the drive it was designed for, it will not install.

WARNING: Never update the firmware if the problem you're having is the drive isn't seen by windows, won't write with the included software, or other interface related problems. Unless the firmware specifically states it fixes the problem you are having, firmware updates normally don't fix these types of problems. Trying to update the firmware when there are interface problems can damage the drive's firmware. An error when updating the firmware is usually caused by a problem with the drive interface or there is more than one drive connected to that IDE channel.

IMPORTANT: do not interfere with the drive during the firmware update. If an error occurs during the upgrade process, or the upgrade process is cancelled during this process, damage to the drive can occur. If you experience any problems or have any questions, please contact our LG customer support line toll-free at 1-800-243-0000.
Hope this helps you

Aug 21, 2011 | LG (GSA4163B) DVD±RW Dual Layer...

1 Answer

My webroot anti virus wont let me do a scan... what could be wrong or how can i fix this problem.


All Webroot products as of August 2011 were replaced by Webroot SecureAnywhere, which resolves all issues with prior products including SpySweeper and Webroot Antivirus. Existing users should visit the Webroot site for a free upgrade to SecureAnywhere.

Aug 15, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

I got the old 407291 software version on my machine and would like to upgrade my firmware, but LG says : Contact your dealer --- Please help


You can download any available ODD (Optical Disc Drive) updates from http://us.lgservice.com. Click Product Support, click Optical, choose your model number from the list, and click go. Click the Drivers & Software tab. Download the latest version posted (highest number).The firmware for all recent drives works with Windows. Before running the update, make sure the drive is empty. Close as many programs running the background as you can. Run the downloaded executable file to start the update. Some will automatically start updating the dive and some will require you to push "Upgrade" or "Start". If the firmware doesn't see the drive it was designed for, it will not install.
WARNING: Never update the firmware if the problem you're having is the drive isn't seen by windows, won't write with the included software, or other interface related problems. Unless the firmware specifically states it fixes the problem you are having, firmware updates normally don't fix these types of problems. Trying to update the firmware when there are interface problems can damage the drive's firmware. An error when updating the firmware is usually caused by a problem with the drive interface or there is more than one drive connected to that IDE channel.
IMPORTANT: do not interfere with the drive during the firmware update. If an error occurs during the upgrade process, or the upgrade process is cancelled during this process, damage to the drive can occur. If you experience any problems or have any questions, please contact our LG customer support line toll-free at 1-800-243-0000.
hope this helps

Aug 11, 2011 | LG BH08LS20 Blu-ray Burner

1 Answer

I can't scan using my webroot software. I was able to click the scan now button a few days ago but then all of a sudden it was shaded out and I could not click it. I also could not uninstall the...


Hello there. To better understand your concern and isolate the issue, i will be asking a few more questions for troubleshooting.
1.What is the operating system on your computer? 2.When do you exactly get the error message,is it during the uninstall process itself? or is it during the reinstall of the software? 3.Is it configured to automatically scan your computer at a particular date and time? 4.Have you installed any other anti virus or any updates that you've made on webroot like the active notifications?

May 08, 2011 | Webroot Software Internet Security...

1 Answer

Webroot will interupt constantly, even after I click ''allow'' or ''block''. if I click ''don't show again'', it will gop away bet immediatly pop-up again! what is the problem?


Try reinstalling your Webroot software ; that should fix it - it could have been interrupted during an update process or an installation...

Mar 07, 2010 | Webroot AntiVirus with AntiSpyware &...

1 Answer

Cannot delete webroot spyware


You are wanting to uninstall the program I assume. Download this free program. http://www.ccleaner.com/ During the installation watch for the page that included the Yahoo Toolbar and uncheck that box so as not to get that worthless toolbar. Now stop Webroot from running, You can open the program and stop it or open Task Manager and stop it there. Open CCleaner and go to the Tools Tab. Now click the Uninstall Tab and look for Webroot Spysweeper. Once you find it click it and then Uninstall on the upper right. Once it is finished open the Issues Tab. This is a perfectly safe mild registry cleaner. Scan for Issues and fix all it finds. Restart your PC and it will be gone. Now open CCleaner and from the help file find out all it can do. You will love this program.

Jan 07, 2010 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

I have Harman kardon AVR 630 and I have trying upgrade for better performance but during the upgrade the problem occured. I have contacted the harman service it seems a lot of money required.


If it failed during the upgrade after it flashed the memory and before it reinstalled the new firmware it has to go in for service. And it will be over 100 USD. est.

Sep 26, 2009 | Harman Kardon AVR 630 Receiver

1 Answer

Free upgrade


12/4/2007- Webroot experienced a brief system outage that may have caused some current Webroot Antivirus/Spy Sweeper users to receive a "keycode is valid but not in the database" error. To resolve this issue, please do a manual update of your software or wait for your program to do an automatic update check and the issue should be fixed. We apologize for any inconvenience or confusion this may have caused.

Dec 05, 2007 | Webroot Spy Sweeper (spysweeper) for PC

Not finding what you are looking for?
Webroot AntiVirus with AntiSpyware & Firewall: Windows Logo

Related Topics:

662 people viewed this question

Ask a Question

Usually answered in minutes!

Top Webroot Computers & Internet Experts

Coss

Level 3 Expert

1056 Answers

Brad Brown

Level 3 Expert

15557 Answers

Mike

Level 3 Expert

4336 Answers

Are you a Webroot Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...