Question about Westinghouse LTV-19w6 Television

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Westinghouse LTV-19W6 TV Won't change channels

I purchased an Westinghouse LTV-19W6 TV about 5 months ago. Now all the sudden it won't change channels. It stays on the same channel and neither the remote or the buttons on the side will change the channel. What is wrong and can it be fixed? Thanks!

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  • petermoss44 Sep 03, 2008

    I have the exact same problem, I dont know exact model number but mine is a 19 inch plasma/lcd

  • pjaykelly Dec 01, 2008

    I have the same problem with that same television. I can only change the channel if I type in the station I want. I cannot change the station on the tv or remote by going up or down. If you find out what is causing this and how much it cost to fix it, please let me know.

    I called Westinghouse and their customer support is non existant. 2 of the the numbers I called are individuals - not Westinghouse. I thought Westinghouse was a good brand name. Maybe I was wrong.

  • Anonymous May 06, 2009

    Same Problem except sometime the volume controls won't work either. It must be a problem with that particular TV model. I've tried some universal remotes..and they also have the same problem. The tv just won't change channels! I've spent 70+ dollars to get it looked at...and they still didn't fix the problem.

  • Unsatified Consumer Sep 12, 2013

    Mine will not change channels either. And, of course, not response from Westinghouse

  • Anonymous Mar 31, 2014

    westinghouse tv changes channels on its own



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An email from Westinghouse that fixed the problem for me.

Thank you for your inquiry.

We apologize for any inconvenience in waiting for our response, but below is what I can suggest to move forward.

It appears all you need to do is run a channel scan on the unit. Once you have run a channel scan, you will be able to scroll through the channels using the channel up and down buttons.

If you have any further questions, you may contact us through email, or by calling us toll-free at 1-866-287-5555, between 9am and 9pm Eastern Standard Time, Monday through Saturday. One of our technicians will
assist you.

Posted on Dec 04, 2008

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I had the same the problem.  My tv would not change channels.  I had to run the tv through my dvd player to be able to view my cable channels.  The one solution listed did work for me.  Set your source to menu on your remote control...go down to the 4th the right arrow...move down to CH Auto Scan and press the right arrow.  The tv will scan for channels and once complete I was able to change channels again.  

Posted on Jan 10, 2009


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I will tell you that westinghouse is the worst company among other brands. If you have warranty, return it and buy a sony or panasonic with a little extra money. It will help you later from buying another TV that is also as crappy as westinghouse's.

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