Question about Dyson DC04 HEPA Bagless Upright Cyclonic Vacuum

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Hi my dc04 wont **** thru the extension hose,cant see a blockage.just bought it secondhand.is ther a lever to change suction from normal to extension hose ??

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 389 Answers

SOURCE: dyson vacum cleaner lost suction

Forgive me if I'm thinking of the wrong model, but I think the DC14 has a short length of clear plastic tubing between the floor head and the fixed vacuum pipe-work. This tube can split and let air in which, of course, reduces suction at the head. You need to inspect it very carefully, as the split is often where it's really difficult to see!
If this is the problem, a repair with tape is possible but rarely completely satisfactory. A new bit of tube is the best solution.

Posted on Apr 08, 2009

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  • 2 Answers

SOURCE: No Problems with suction on hoses, however brush area it seems to lose powe, and has little suction r

We had a similar problem with ours and had to finally take it to the repair shop. They informed us that we needed to replace our clutch and that you needed to do that every 2-3 years. It cost less than $100 and has been well worth it.

Posted on Jun 24, 2009

SmartAlec
  • 171 Answers

SOURCE: Very little suction in hose no tears in hose

Hi there, SmartAlec from NelsonVacuums.com.au . I have fixed hundreds of Dyson DC07 vacuum cleaners over the last few years and i would say there are 2 possible causes for the loss of suction.
1st is that the filter looks clean but is actually worn anyway. The way to tell is remove the washable filter from your vacuum cleaner. Take out the foam insert this seems to last longer that the other part. Hold up the plastic cage to the light and look at the white part (well it used to be white anyway) you should be able to see light through it. If you cant see through it you need to replace it. Here is a link to that filter for purchase . To verify this is the problem just run the vacuum without the filter in you should see an improvement - note do not actually **** up material the filter is there for a good reason.
2nd problem is that you have a blockage in your radix assembly. If you take off the whole dirt bin and feel the suction on the upright part where the chamber joins the vacuum (basically bypassing the radix) if there is good suction here you will either need to replace the cyclone top or dismantle and clean it. (it is very difficult to clean as it doesn't completely dissassemble)
Hope this helps - If you want more help send me a message
HAPPY VACUUMING ! :)

Posted on Aug 26, 2009

VacuumRepair
  • 438 Answers

SOURCE: no suction in the hose/attachments

Hello,

It sounds like to me that you probably have a clog in the hose port, or that your attachment hose may have a hole in it. Both of these problems are common problems on the Dyson DC07 model.

The first place you should check is the clog part that's directly underneath of the hose. Pull this port out and see if you can see anything lodged inside the clog port:

8b33cd4.jpg
If you aren't able to find the clog here, then pull the wand and hose out of the vacuum. With the vacuum cleaner off, pull the hose out as far as it goes, and inspect the entire hose assembly from the end that the wand connects into, until the end that fits into the vacuum itself. A lot of times this hose will tear due to the sharp end of the wand as the hose is being pushed back up the wand.

If neither of these solutions worked, please just use the clarification request form here on the Fixya repair page, and I'd be happy to do some more advanced diagnosing with you to figure this out.

If this was helpful to you, please help other Fixya users find this answer by rating the repair helpful, by clicking the thumbs up icons in the top right hand corner of the repair.

Thank you very much,

Chris J.
GoVacuum

Posted on Apr 11, 2010

Dysonteam
  • 167 Answers

SOURCE: i just bought a used Dyson DC07. Works good but

Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To test this, please remove the wand from the machine and switch on, testing the suction from the top of the wand handle. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its strong from the hose itself, the wand is blocked and you will need to clear this.

If there is poor suction from the hose, you can remove this by unclipping it from the base of the machine and can then remove any blockages. It is also worth checking the hose for any splits or holes.

If you need any further help or advice, please visit our website at www.dyson.com and check out our support section.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 20, 2010

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1 Answer

Hi, My attachment extension hose has lost suction. Help!


Hello, this is Ava with Think Crucial.

There could be a number of reasons why your hose has lost it suction. It could be that the hose is damage. If not, then you may want to check the hose for any blockages and make sure the the hose is fitted correctly at the machine. You may also want to check the inside of your u-bend cover for any blockages. Please make sure to unplug your machine from the power before doing this.

Incase your parts needs replacing, you may order replacement parts for your Dyson vacuum by clicking on this link: http://www.thinkcrucial.com/collections/vacuums/collection-filter-fits-vacuum-dyson

As a special offer here is an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Oct 01, 2016 | Dyson DC40 Multi-floor Vacuum DC40

2 Answers

Dyson dc04


Hi there, it's Jack at Dyson.

Like most Dyson vacuums, DC04 is equipped with a thermal cutout, which will shut the vacuum off for protection if it starts to overheat. This could be due to a blockage - the pre-filter may also need a wash. It should automatically reset after it's had at least 2 hours to cool down. You can prevent this from reoccurring following the steps below.

To wash the pre-filter, use cold water without detergent, as shown in the video below. Allow at least 12 hours for both parts of the filter to dry completely before replacing it.


To check the vacuum for blockages, just follow the steps shown in our online Support guide: http://www.dyson.co.uk/support/dc04/dc04-standard/my-machine-is-not-working/machine-won-t-switch-on-or-cuts-out/machine-won-t-switch-on-or-cuts-out/my-machine-cut-out-whilst-i-was-using-it/how-to-wash-filters/machine-not-sucking-picking-up-as-well-as-usual-dc04/wand-suction

If you'd like further advice after giving these checks a try, please give our experts a call directly on 0800 298 0298. We're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.

Jul 29, 2014 | Dyson DC04 HEPA Bagless Upright Cyclonic...

1 Answer

No suction on floors but OK on hose


Hi there,

If your DC04 picks up as normal through the wand, but not through the cleaner head, this may be due to a blockage in the machine. The filter may also need a wash. To locate and remove any blockages, please follow the steps shown in our online support guide:

http://support.dyson.co.uk/support/dc04/dc04-brush-control/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/wand-suction

In normal use, the filter should be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for it to dry completely before replacing it.

This should resolve the issue, but if you'd like further assistance or advice, please call us on 0800 298 0298 - our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com




Mar 03, 2012 | Dyson DC04 HEPA Bagless Upright Cyclonic...

1 Answer

I just bought a used Dyson DC07. Works good but


Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To test this, please remove the wand from the machine and switch on, testing the suction from the top of the wand handle. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its strong from the hose itself, the wand is blocked and you will need to clear this.

If there is poor suction from the hose, you can remove this by unclipping it from the base of the machine and can then remove any blockages. It is also worth checking the hose for any splits or holes.

If you need any further help or advice, please visit our website at www.dyson.com and check out our support section.

Kind regards
Darran
Dyson Customer Service

Jan 30, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

The power will not come one remotely!!


The reset is not the problem. If you have suction at the vac itself , but no elsewhere., you have blockage in your main line, or your hose. Try dropping a coin thru the handle of the hose and shake it all the way thru the other end. If your hose is clear the obstruction is in your piping. If your hose is clogged you must back out the blockage by sucking it back thru the handle.
Go to each inlet with a coin and touch the contacts inside the throat of the inlet...., 2 little brass spring loaded pins. If you can feel suction move on one inlet at a time. If you have no suction at any inlet your blockage is in the main line. If you have suction at some inlets , your blockage is in a branch. Try to pinpoint the closest inlet to the vac where you have no suction. Then put another vac like a shop vac up to the inlet and **** the blockage back out if possible. ..What wedges in must back out the way it went in. Post back with more info if this doesn't work

Sep 09, 2009 | Broan-NuTone CV350 Performance Bagged...

1 Answer

My hose tools wont pick up. when hose tools unattached suction is fine and will **** my hand fiercely, but once tool attached no suction..... how am i gonna pick up cat hair from seats now?! its a dyson...


I have a DC04 and the hose tools are a open hole.The only reason they want pick up is they are blocked.If you say they are sucking your hand when not attached.Make sure the hose is not blocked by taking off the cover at the front.Allso check the cylinder rubber seal is sealing the dust container.Thats the only problem i had with mine.Good luck.

Jul 31, 2009 | Dyson DC07 Allergy Blue/Turquoise Bagless...

2 Answers

Hose Collapses When I Try to Use Wand


Hi Both.

Ok you have A blockage, Remove flexi hose completly from rear of machine & completly remove wand & handle from the hose.

Now check flexi hose for obstruction if none present move on to the wand & hanndle look down through tha wand for any obstruction look very carefully where the plastic handle meets alloy tube there is A slight bend here often A coin gets stuck here & flips accross to block oppening when you try to use wand.

If you cant see anything coin etc put hose back on machine & switch on there should be good suction from the flexi hose,
Now with machine still switched on push alloy pipe back on if the hose suddenly pulls back & there is poor or no suction you definately have A coin stuck at the bend.

You will need A broom handle or other long solid pole to hit it out.
http://dysonmanuals.llc.nu/

Aug 03, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Cloged, will not pickup Hose also cloged no suction


Generic problem for all Vacuums
Clogged, will not pickup Hose
Clogged, will not pickup Hose also clogged no suction

I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
I’m not sure if you have a canister or an upright but there are thing you can check on both machines, canisters – you can check the suction from the end of the hose and work your way back to the canister, start with the end of the hose, then remove the hose and check the suction on the vacuum – most clogs are in the hose – if you have a hose clog run a steel ball thru the hose to see if goes thru all the way if it does than check the bad and the filter, if those are ok you may have a bad motor. If it is an upright, make sure the height adjustment is correct and is adjusted correctly, then use the steel ball and run it thru the attachment hose to see if that is blocked or clogged. Then check the belt and the extension wands to see if there is a blockage there as well, if you have good brushes and the tone changes from high to low and the brushes are actually hitting the floor, then you may have a motor problem and then you might have to replace the motor or fan assm. I hope this was helpful.

Apr 21, 2008 | Vacuums

1 Answer

No suction


Generic problem for all Vacuums
No suction
no suction

I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
I’m not sure if you have a canister or an upright but there are thing you can check on both machines, canisters – you can check the suction from the end of the hose and work your way back to the canister, start with the end of the hose, then remove the hose and check the suction on the vacuum – most clogs are in the hose – if you have a hose clog run a steel ball thru the hose to see if goes thru all the way if it does than check the bad and the filter, if those are ok you may have a bad motor. If it is an upright, make sure the height adjustment is correct and is adjusted correctly, then use the steel ball and run it thru the attachment hose to see if that is blocked or clogged. Then check the belt and the extension wands to see if there is a blockage there as well, if you have good brushes and the tone changes from high to low and the brushes are actually hitting the floor, then you may have a motor problem and then you might have to replace the motor or fan assm. I hope this was helpful.

Apr 21, 2008 | Vacuums

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