Question about Dyson DC04 HEPA Bagless Upright Cyclonic Vacuum
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Posted on Jan 02, 2017
SOURCE: dyson vacum cleaner lost suction
Forgive me if I'm thinking of the wrong model, but I think the DC14 has a short length of clear plastic tubing between the floor head and the fixed vacuum pipe-work. This tube can split and let air in which, of course, reduces suction at the head. You need to inspect it very carefully, as the split is often where it's really difficult to see!
If this is the problem, a repair with tape is possible but rarely completely satisfactory. A new bit of tube is the best solution.
Posted on Apr 08, 2009
We had a similar problem with ours and had to finally take it to the repair shop. They informed us that we needed to replace our clutch and that you needed to do that every 2-3 years. It cost less than $100 and has been well worth it.
Posted on Jun 24, 2009
Hi there, SmartAlec from NelsonVacuums.com.au . I have fixed hundreds of Dyson DC07 vacuum cleaners over the last few years and i would say there are 2 possible causes for the loss of suction.
1st is that the filter looks clean but is actually worn anyway. The way to tell is remove the washable filter from your vacuum cleaner. Take out the foam insert this seems to last longer that the other part. Hold up the plastic cage to the light and look at the white part (well it used to be white anyway) you should be able to see light through it. If you cant see through it you need to replace it. Here is a link to that filter for purchase . To verify this is the problem just run the vacuum without the filter in you should see an improvement - note do not actually **** up material the filter is there for a good reason.
2nd problem is that you have a blockage in your radix assembly. If you take off the whole dirt bin and feel the suction on the upright part where the chamber joins the vacuum (basically bypassing the radix) if there is good suction here you will either need to replace the cyclone top or dismantle and clean it. (it is very difficult to clean as it doesn't completely dissassemble)
Hope this helps - If you want more help send me a message
HAPPY VACUUMING ! :)
Posted on Aug 26, 2009
It sounds like to me that you probably have a clog in the hose port, or that your attachment hose may have a hole in it. Both of these problems are common problems on the Dyson DC07 model.
The first place you should check is the clog part that's directly underneath of the hose. Pull this port out and see if you can see anything lodged inside the clog port:
If you aren't able to find the clog here, then pull the wand and hose out of the vacuum. With the vacuum cleaner off, pull the hose out as far as it goes, and inspect the entire hose assembly from the end that the wand connects into, until the end that fits into the vacuum itself. A lot of times this hose will tear due to the sharp end of the wand as the hose is being pushed back up the wand.
If neither of these solutions worked, please just use the clarification request form here on the Fixya repair page, and I'd be happy to do some more advanced diagnosing with you to figure this out.
If this was helpful to you, please help other Fixya users find this answer by rating the repair helpful, by clicking the thumbs up icons in the top right hand corner of the repair.
Thank you very much,
Posted on Apr 11, 2010
Hi its Darran at Dyson.
From your description of the problem, it sounds as though the wand/hose is blocked. To test this, please remove the wand from the machine and switch on, testing the suction from the top of the wand handle. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its strong from the hose itself, the wand is blocked and you will need to clear this.
If there is poor suction from the hose, you can remove this by unclipping it from the base of the machine and can then remove any blockages. It is also worth checking the hose for any splits or holes.
If you need any further help or advice, please visit our website at www.dyson.com and check out our support section.
Dyson Customer Service
Posted on Apr 20, 2010
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