Question about Whirlpool 25.4 Cu. Ft. Side-by-Side Refrigerator w/Thru-the-Door Ice & Water - Satina Stainless-Look

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Hello! Help the fridge side is not cooling ( warm)the freezer is fine???

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Hi patsilke,

This complaint is usually the result of a defrost problem. The first thing to check in this case is the freezer area. Look at the back panel inside the freezer. If you notice frost covering the back panel, you have defrost problem. What happens when you have a malfunction in the defrost system is the air cannot circulate from the freezer to the fresh food section. Also, excess frost builds up within the coils inside the freezer. This is what is blocking the air flow to the fresh food section.

Hope it helps.

Thank you for using FixYa.

Posted on May 08, 2011

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