Question about Sharp BD-HP21U Blu-Ray Player
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Posted on Jan 02, 2017
Make sure that you do have Version HU9071500 installed--->press setup button------>settings-------> version. If it is installed then after you insert Avatar it takes between 8 and 10 minutes before you can select play movie.
Posted on May 11, 2010
Try completing the update.
The update file can be found here http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx
Select bluray disc players
model not listed
type in model number
Then click on search
Click on the instructions and read thme if you need to. If you do not need to read the instructions click on the firmware and save it to your desktop. After the download has completed open the folder and click on extract all files under folder tasks, which should be on the left of the window nearer to the top.
At this time insert a 1, 2 or 4 GB flash drive into your computer. Then in the window click on next if you need to or browse and then my computer and then the icon of the usb device itself. Click on extract or next. When it is done safely remove the usb device from your computer by clicking on safely remove hardware located near the time on the bottom right hand side of the computer monitor.
Click on the usb device and click on stop. Remove it from the computer and place it in the back of the bluray player. Turn the tv and bluray player on as if you were going to view a bluray. There shouldn't be any discs inside. Press the setup button on the bluray remote control. Choose settings. Choose software update. Begin the update. After it is completed turn off the bluray player before removing the usb device.
If the usb device needs to be reformatted or if the zip file folder is placed on the usb device instead of the extracted file the download will not be successful.
Posted on May 11, 2010
If this is a Blu Ray Disk then your unit needs a firmware upgrade to be able to play the new Blu ray format. Contact Samsung for the upgrade file, burn to a DVD and run. The update will allow your unit play the new BR Format.
Please rate my help ++++Thanks for uisng FIXYA
Posted on May 28, 2010
Disable BD-Live. I have an LG so I don't know the Samsung's setup menu, but you can probably find BD-Live settings in the network section of the menu.
BD-Live is a "feature" that uses your player's internet connection to download new content (e.g. up-to-date movie trailers) every time you insert the disk. While this is pretty cool in theory, it causes problems when (a) you have an internet connection but (b) for some reason the disk isn't able to connect to the server it's looking for.
If you're using an ethernet cable you can essentially accomplish the same thing by disconnecting it from your player before you load the disk. Then the disk will not find an internet connection and won't try to perform the BD-Live functions, which should enable the film to load almost right away.
I disabled BD-Live and that has stopped all such issues (also a problem with Date Night for me). I don't want my moves phoning home every time I get something from Netflix. Maybe some day BD-Live will be cool but for now it's more trouble than it's worth, it seems.
I hope this helps you. Good luck.
Posted on Sep 12, 2010
Testimonial: "Mate you were dead on, I had BD LIVE set to "Allow - Valid only". The combined might of Samsung service, and my local repair agent, had no idea!"
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